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# Helpdesk / Desktop Support Technician

- **Company:** IT Network
- **Location:** Ocala, FL, United States
- **Salary:** $31,200.0 - $43,680.0
- **Contract:** Permanent contract
- **Skills:** Software Systems, Information Technology
- **Published:** May 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=a319e999bcb8edf5

## About the Role

IT Network Solutions Group is looking for a self-motivated Computer Helpdesk / Desktop Technician to provide remote and on-site customer support, installing and troubleshooting hardware/software systems at customer offices throughout the Ocala Area.

Experience in the following requested:

 * Analyzing desktops hardware, software, and operating systems

 * Identifying, diagnosing, and resolving issues

 * Maintenance of good documentation

 * Working with vendors for warranty issues

 * Providing support in networked environments

 * Collecting requests from customers onsite

Requirements:

 * Ability to work an 8am- 5pm shift Monday- Friday

 * At least 1 Year experience as a helpdesk or desktop technician

 * Must be able to pass 10 year criminal background check & drug screen

 * Clean driving record and valid driver's license required

*CompTIA Certification encouraged

 * Comfortable with onsite customer interaction

 * Physical requirements of position: able to lift up to 70 lbs., * High school or equivalent (Preferred)

Experience:

 * IT support: 1 year (Preferred)

License/Certification:

 * CompTIA A+ (Preferred)
 * Drivers License with a clean driving record (Required)



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