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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Manager - **Company:** Ramapo Catskill Library System - **Location:** Middletown, NY, United States (Remote available) - **Experience:** Experienced - **Salary:** $115,000.0 - $130,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, CompTIA Network+, Cyber Security, Information Technology Operations, Integrated Library Systems, Network Architecture, Network Planning and Design, Network Administration, Azure Active Directory, Cloud Services, Virtualization Technology, Wide Area Networks, Computer Network Operations, Information Technology - **Published:** July 27, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=ef57cad88942ccd3 ## About the Role * Bachelor's degree in Information Technology, Business Administration, or a related field, or equivalent work experience. * CompTIA Network+ and Security+ certifications (or equivalent); ITIL Foundation Certification preferred * 3-5 years of experience with IT infrastructure and network operations * 3-5 years of supervisory or IT department management experience * Experience managing vendor and service-provider relationships, including contract negotiation * Experience developing and managing a departmental budget * Working knowledge of network infrastructure, cloud services (e.g., Microsoft 365, Azure Active Directory), virtualization environments, and cybersecurity concepts sufficient to direct staff and evaluate vendor proposals * Strong written and oral communication skills - able to translate technical matters for non-technical stakeholders * Willingness to travel throughout the RCLS service area (Orange, Rockland, Sullivan, and southern Ulster counties) as needed * Valid driver's license Schedule & Location - Based at RCLS Headquarters in Middletown, NY, with travel to member library sites for vendor coordination, escalations, or meetings. The role includes evening and weekend availability as required to support IT operations. ## Description * Lead, supervise, and coordinate the daily work of a 3-person IT Department team across network administration, help desk, and member library support * Own vendor and service-provider relationships system-wide - evaluate, negotiate, and manage contracts, and review/renew or renegotiate service agreements in coordination with the RCLS Business Office * Serve as the primary technical liaison between RCLS, member libraries, and IT vendors * Oversee the infrastructure behind our integrated library system (ILS) and wide-area network connecting RCLS and member library sites * Evaluate network design and vendor contracts to improve bandwidth availability and cost-effectiveness * Recommend upgrades or replacement of hardware and software licenses to keep systems performing well and secure * Develop and maintain the organization's business continuity plan, and ensure backup/disaster recovery solutions are maintained and regularly tested * Coordinate on-call scheduling and after-hours coverage so IT support is always available when it's needed * Mentor IT staff and build a training plan that keeps pace with emerging technology and member libraries' evolving needs * Work with the Executive Director and Chief Financial Officer to develop the department's operating and capital budgets annually * Maintain close, regular consultation with the Executive Director on department operations, risk, staffing, and vendor performance * Stay current on technology and cybersecurity trends, and lead the response to issues of concern ## Related Videos - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [Leverage Cloud Computing Benefits with Serverless Multi-Cloud ML ](https://www.wearedevelopers.com/videos/78-leverage-cloud-computing-benefits-with-serverless-multi-cloud-ml) - [Cyber Security: Small, and Large!](https://www.wearedevelopers.com/videos/259-cyber-security-small-and-large) - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) - [Cloud-nativeApplications- What’s the buzz about](https://www.wearedevelopers.com/videos/55-cloud-nativeapplications-what-s-the-buzz-about) - [Less Is More: How Lagom and Agile Can Create Harmonious Workflows](https://www.wearedevelopers.com/videos/1993-less-is-more-how-lagom-and-agile-can-create-harmonious-workflows) ## Related Articles - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Should Tech Managers Be Developers First? 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