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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Manager - **Company:** FREETHINK, LLC - **Location:** Washington, DC, United States - **Experience:** Expert - **Salary:** $70,000.0 - $100,000.0 - **Contract:** Permanent contract - **Skills:** Secure Shell (SSH), Amazon Web Services, Asana, Bash Shell, Business Systems, Software as a Service, Cloud Storage, Linux, Hard Disk Drives, File Server, Vim (Text Editor), PostgreSQL, Networking Basics, Windows PowerShell, User Provisioning Software, Adobe, Information Technology, Slack, Gsuite, User Accounts - **Published:** July 27, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=6fe8634915f97e5d ## About the Role * 5 years of IT experience. * Ability to be present in our Washington, DC office Monday through Friday, from 9:00am-6:00pm ET, with a meal break. * Strong attention to detail and a positive, can-do attitude. * Strong ability to prioritize well and proactively see projects through to completion. * Empathy for fellow employees who require technical assistance. * Openness to feedback and challenge and a desire for continuous learning and improvement. * Advanced proficiency in macOS, Windows environments - Linux is a plus. * Familiarity with zsh, bash, vim, PowerShell, ssh, and rsync. * Familiarity with YoYotta a plus. * Familiarity with basic networking. * Familiarity with Amazon Web Services. * Knowledge of video post-production workflows a plus. ## Description What You'll Do * Serve as a primary point of contact for IT support across the organization, managing the help desk, resolving technical issues, and ensuring timely, high-quality support for a 100+ person distributed workforce. * Oversee the end-to-end IT onboarding and offboarding process, including provisioning and configuring computers and equipment, creating and disabling user accounts, shipping and retrieving hardware, and ensuring employees have the tools and access needed to be productive from day one. * Serve as an administrator of the company's SaaS applications (e.g., Slack, Google Workspace, Adobe, ClickUp, and other business systems), including user provisioning, license and seat management, renewals, access administration, and employee support. * In coordination with our VP of Information Technology & Infrastructure, manage day-to-day media asset infrastructure, including on-prem FreeNAS storage server maintenance and administration, on-prem maintenance for 10-GbE switches, shipping and receiving portable hard drives for worldwide production teams, LTO backup operations, and cloud storage administration. * Oversee the company's IT asset inventory, including computers, monitors, peripherals, and other equipment, ensuring assets are accurately tracked, properly maintained, with up-to-date operating systems and software, and ready for employee use. * Administer Iru MDM and Apple Business Manager with Apple Accounts federated with Google Workspace. * Administer Munki and Autopkg across our fleet of computers. * Administer CrowdStrike across our fleet of computers. * Manage OS and software updates across all employee issued computers. * Oversee the setup, backup, and archiving of shared PostgreSQL databases for DaVinci Resolve workstations. * Make strategic decisions about hardware deployments and hardware lifecycles. ## Related Videos - [Coffee with Developers - Adam Wiggins](https://www.wearedevelopers.com/videos/919-coffee-with-developers-adam-wiggins) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Stack Overflow: Community and AI](https://www.wearedevelopers.com/videos/600-stack-overflow-community-and-ai) - [A Founder's Journey : From Startup Chaos to Purposeful Growth](https://www.wearedevelopers.com/videos/1926-a-founder-s-journey-from-startup-chaos-to-purposeful-growth) - [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker) - [Cloud as the new mainframe: why the cloud hype does not reflect the dev reality](https://www.wearedevelopers.com/videos/797-cloud-as-the-new-mainframe-why-the-cloud-hype-does-not-reflect-the-dev-reality) ## Related Articles - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers) - [Top 7 Software Development Workflow Tips I Wish I Knew Earlier](https://www.wearedevelopers.com/magazine/325-top-7-software-development-workflow-tips-i-wish-i-knew-earlier) - [Why SmartGit Is More Than a Git Client](https://www.wearedevelopers.com/magazine/689-why-smartgit-is-more-than-a-git-client) - [The Best X (Twitter) Accounts for Developers](https://www.wearedevelopers.com/magazine/294-the-best-x-twitter-accounts-for-developers)