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# IT Services Associate (Part-time)

- **Company:** City Colleges of Chicago
- **Location:** Chicago, IL, United States
- **Experience:** Experienced
- **Salary:** $36,358.0 - $51,147.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Macintosh Computers, Software Applications, Computer Networks, Web Browsers, Data Processing, Computer Equipment, Information Technology, Extreme Programming
- **Published:** July 27, 2026
- **Apply:** https://jobs.chronicle.com/apply/37944213/it-services-associate-part-time-?LinkSource=JobDetails

## About the Role

· Associate degree in Information Technology, Computer Science, Data Processing or related area, or an equivalent combination of education and experience, with a history of progressively increasing responsibility and accomplishments, preferably, in a college or comparable academic setting.

· Minimum of two years of related work experience.

· Knowledge and experience with supporting both Windows and Macintosh platforms.

· Knowledge of all current versions of Microsoft Windows (XP, Windows 7), all current internet browsers (IE, Chrome, Safari) including networking concepts and general technical troubleshooting skills.

· Sound verbal and written communication skills.

· Great team player and self-starter.

## Description

· Provides computer hardware and software technical support both in person and remotely to students, administrators, faculty and staff.

· Maintains, installs and tests software applications on computer hardware throughout the college.

· Submits help desk tickets to assist students, administrators, faculty and staff with technology related issues

· Protects physical technology assets in public areas and other settings, through ongoing equipment refresh, planning maintenance, installation, configuration, troubleshooting, and asset inventory management.

· Manages, tracks, and protects equipment that is designated for use by students, administrators, faculty and staff.

· Facilitates use of equipment for various internal and external events.

· Assembles and disassembles equipment on site before and after classes.

· Provides limited training to audio-visual/multi-media equipment users.

· Adheres to CCC Customer Service Excellence standards.

· Performs other duties as assigned, including, but not limited to, adherence to after hours, emergency, holiday and/or on-call schedule.


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