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# Information Technology Specialist

- **Company:** City Of Webster City
- **Location:** Webster City, IA, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Software Applications, Cyber Security, Computer Networks, System Configuration, Disaster Recovery, Internetworking, Network Architecture, Server Administration, Wireless Access Point, Enterprise Software Applications, Firewalls (Computer Science), Computer Equipment, Information Technology, Gsuite, User Accounts
- **Published:** July 27, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=26b5e49340a4168e

## About the Role

* Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or an equivalent combination of education and experience.
 * Experience supporting Windows-based environments.
 * Knowledge of networking concepts, cybersecurity best practices, and server administration.
 * Strong troubleshooting and analytical skills.
 * Excellent customer service and communication skills.
 * Ability to prioritize multiple projects while providing exceptional support to users.
 * Valid driver's license.
 * A dependable problem solver.
 * A collaborative team player with excellent interpersonal skills.
 * Committed to providing outstanding customer service.
 * Able to communicate technical information in a way that non-technical users can understand.
 * Organized, self-motivated, and eager to learn new technologies.

## Description

* Provide technical support to staff for desktop, laptop, mobile devices, printers, and software applications.
 * Install, configure, maintain, and troubleshoot computer hardware and software.
 * Administer and support Microsoft Windows operating systems, Google Workspace, Active Directory, and other enterprise applications.
 * Monitor and maintain network infrastructure, including switches, wireless access points, firewalls, and internet connectivity.
 * Assist with cybersecurity initiatives, including user training, endpoint protection, system updates, backups, and disaster recovery planning.
 * Maintain user accounts, permissions, and security protocols.
 * Coordinate with software vendors and outside technology consultants.
 * Document IT procedures, inventory, and system configurations.
 * Develop and maintain IT budget
 * Assist with technology planning, equipment replacement, and special projects.
 * Provide after-hours support for critical system outages as needed.


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