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# Fulltime Servicedesk Medewerker ICT

- **Company:** YoungCapital
- **Location:** IJsselstein, Netherlands
- **Contract:** Temporary contract
- **Skills:** Network Administration, Topdesk, Information Technology
- **Published:** July 28, 2026
- **Apply:** https://www.jobbird.com/nl/vacature/23935779-fulltime-servicedesk-medewerker-ict

## About the Role

Opleiding
MBO, HBO
Talen

 * Je beheerst Nederlands

* Mbo-diploma op zak
 * ICT-opleiding (MBO 4 Beheer/Netwerkbeheer) voltooid
 * ITIL4-certificaat behaald
 * Minimaal 1 jaar servicedesk-ervaring
 * TOPdesk-skills (minimaal 1 jaar)
 * Ervaring bij (semi)overheid (minimaal 6 mnd)
 * Basiskennis informatiebeveiliging (minimaal 6 mnd)
 * Klantgericht en een echte teamspeler

## Description

ICT-held gezocht in Apeldoorn? Los problemen op als Servicedesk Medewerker bij de Overheid, doe ervaring op én groei door! Fulltime baan met impact! Wat ga je doen?

Je registreert alle binnenkomende meldingen in TOPdesk, zodat niets verloren gaat. Je lost storingen en vragen direct op, of schakelt de juiste collega's in als dat nodig is. Je signaleert problemen en denkt mee over hoe het beter kan - jouw input is goud waard! Je houdt de voortgang van meldingen in de gaten en zorgt dat iedereen op de hoogte blijft.

Je komt terecht in het Frontoffice team. Samen met je collega's sta je klaar voor duizenden medewerkers binnen verschillende ministeries. Dat is nog eens impact maken!


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