> Markdown version of [/jobs/ext/1461910-ai-ml-team-manager-artificial-general-intelligence-data-services](https://www.wearedevelopers.com/jobs/ext/1461910-ai-ml-team-manager-artificial-general-intelligence-data-services). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# AI/ML Team Manager, Artificial General Intelligence - Data Services

- **Company:** Amazon.com, Inc
- **Location:** Cambridge, UK
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Data as a Services, Speech Synthesis
- **Published:** July 28, 2026
- **Apply:** https://www.amazon.jobs/applicant/jobs/10485783/apply

## About the Role

* Bachelor Degree (Any Stream) or advanced college education or experience in a Leadership or related position with management.
 - * Proficiency verbal and written communication skills in English
 - * Experience in understanding performance metrics and developing them to measure progress against key performance indicators, * Experience with process improvement/quality control tools and methods
 - * Demonstrated ability to lead diverse talent within a team, work cross-functionally, and build consensus on difficult issues
 - * Excellent communication, strong organizational skills and very detail-oriented
 - * Strong interest in hiring and developing people in their respective roles
 - * Leadership experience in coaching and performance management
 - * Experience in managing process and operational escalations
 - * Experience with aspects of speech and language technology
 - * Fluency in a foreign language (German, French or Italian) is a plus
 - * Experience in practical application of methodologies such as Kaizen, six sigma, or lean

## Description

As Team Manager, you will be responsible for :

 * Manage job assignment on a day-to-day basis, monitoring performance on job or queue adherence, volume, and quality
 * Support hiring and training of new Associates
 * Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis
 * Develop the work schedule for the week by balancing work across various workflows and/or navigating competing delivery priorities
 * Liaise with Program Management and other global operations team leads to manage risks & propose mitigation strategies
 * Track quality and utilization metrics
 * File and track tickets, following up on blocks to productivity
 * Provide regular, formal & informal feedback to direct reports
 * Identify and help implement process-related improvement using methodologies such as Kaizen, six sigma, or lean
 * Communicate effectively in English

A day in the life
We are seeking an experienced team manager to join our operations in Cambridge to develop, manage, and support our Amazon Data Services team with Speech and language solutions.

About the team
The ADS team researches and delivers high-calibre multi-language Text-to-Speech technology, leading to voice quality and accuracy.


## Related Videos

- [Inside the AI Revolution: How Microsoft is Empowering the World to Achieve More](https://www.wearedevelopers.com/videos/869-inside-the-ai-revolution-how-microsoft-is-empowering-the-world-to-achieve-more)
- [Edit Your Future: Queerverse Radical AI](https://www.wearedevelopers.com/videos/909-edit-your-future-queerverse-radical-ai)
- [Building a Browser-Based Karaoke Game with Web Speech API](https://www.wearedevelopers.com/videos/1274-building-a-browser-based-karaoke-game-with-web-speech-api)
- [From SaaS to Space: The Defensible Value VCs Are Looking For](https://www.wearedevelopers.com/videos/100104-from-saas-to-space-the-defensible-value-vcs-are-looking-for)
- [AI is dead, long live AK](https://www.wearedevelopers.com/videos/1093-ai-is-dead-long-live-ak)
- [Angstfreude - AI and Corporate Culture - The Thrill and the Threat](https://www.wearedevelopers.com/videos/100354-angstfreude-ai-and-corporate-culture-the-thrill-and-the-threat)

## Related Articles

- [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer)
- [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts)
- [MLOps And AI Driven Development](https://www.wearedevelopers.com/magazine/82-mlops-and-ai-driven-development)
- [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production)
- [Got AI ideas but no money? Here are 10 free ways to level up your AI skills with Google Cloud](https://www.wearedevelopers.com/magazine/600-got-ai-ideas-but-no-money-here-are-10-free-ways-to-level-up-your-ai-skills-with-google-cloud)
- [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift)