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# software engineering - application support engineer.

- **Company:** Randstad UK
- **Location:** London, UK
- **Contract:** Permanent contract
- **Skills:** Program Optimization, SAP (Applications), Software Engineering
- **Published:** July 28, 2026
- **Apply:** https://www.randstad.co.uk/jobs/software-engineering-application-support-engineer_london_47212587/

## About the Role

* Core Skills: Advanced proficiency in GK Point of Sale (POS) systems with strong L3 support / troubleshooting experience.
 * Engineering Support: Solid background in business process implementation and cross-team issue resolution.
 * Problem Solver: Excellent communication, cross-functional collaboration, and decision-making abilities.
 * Bonus Points: Experience with SAP for Retail POS.

## Description

You will act as a "software detective"-investigating complex technical issues, keeping core retail systems running smoothly, and driving continuous system improvements.Your Impact

 * Rapid Issue Resolution: Diagnose and resolve complex software glitches across business-critical systems to keep retail operations seamless.
 * Technical Leadership: Serve as a subject matter expert, taking ownership of team decisions and collaborating across teams to solve big challenges.
 * System Optimization: Identify opportunities to improve system performance, stability, and overall service quality.
 * Knowledge Sharing: Document troubleshooting guides, train team members, and elevate team-wide technical capabilities.


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