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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # System Support Specialist - **Company:** Nidec Motor Corporation - **Location:** Houma, LA, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Antivirus Softwares, Complex Networks, Computer Networks, System Configuration, Desktop Computing, Disaster Recovery, Networking Hardware, Intrusion Detection Systems, Network Troubleshooting, Microsoft Software, Network Connections, Network Planning and Design, Software Systems, Backup and Restore, Data Logging, Computer Networking Systems, Internet Protocol Telephony, Peripherals, Firewalls (Computer Science), Information Technology - **Published:** July 28, 2026 - **Apply:** https://jobs.localjobnetwork.com/apply/add/87854342/1 ## About the Role * Working technical knowledge of network and PC operating systems. * Extensive application support experience with Microsoft Software Applications. * Working technical knowledge of current network hardware, protocols, and standards. * Ability to operate network component analyzers, scanners, and testers. * Hands-on hardware troubleshooting experience. * Understanding of the organization's goals and objectives. * Knowledge of applicable data privacy practices and laws. Personal Attributes * Strong written and oral communication skills. * Good interpersonal skills. * Ability to conduct research into networking issues and products as required. * Ability to present ideas in user-friendly language. * Self-motivated and directed. * Keen attention to detail. * Analytical and problem-solving abilities. * Ability to effectively prioritize and execute tasks in a high-pressure environment. * Strong customer service orientation. * Experience working in a team-oriented, collaborative environment. Work Conditions * On-call availability. * Dexterity of hands and fingers to operate a computer keyboard, mouse, hand and power tools, and to handle other computer components. * Lifting and transporting of heavy to moderately heavy objects, such as computers and peripherals., Formal Education & Certification * College diploma or university degree in the field of computer science preferred. * Associate degree in the field of computer science and/or five years equivalent work experience. * Certifications in CompTIA A+. Physical and Other Requirements: * Must pass all required pre-employment screenings - Background & Drug screen * Be able to comply with all drug and alcohol policies of Nidec / Houma Armature Works and/or customer sponsored programs. Subject to random Drug and Alcohol screenings * Prolonged periods of sitting at a desk, standing, walking and/or working at a computer ## Description The System Support Specialist role is to support and maintain the stable operation of the LSA computer network. This includes planning, designing, installing, configuring, maintaining, and optimizing all network hardware, software, and communication links while ensuring minimal network downtime. The person will also diagnose, resolve, and document hardware and software network problems in a timely and accurate fashion and provide end user training and support where required., Strategy & Planning * Collaborate with Infrastructure Manager to create optimal network design topologies and configurations. * Aid in development of business continuity and disaster recovery plans and maintain current knowledge of plan executables. Respond to emergency network outages in accordance with business continuity and disaster recovery plans. * Prepare and ensure accuracy of documentation, procedures manuals, and help sheets for network installations, including data, voice, and conference room systems. * *Review of Cisco Networking equipment to ensure latest patching is applied * Maintain Disaster Recovery Planning and annual test Acquisition & Deployment * Support development and implementation of networking projects and new technology installations. * Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts. Evaluate and recommend for purchase networking hardware and software products. * Write technical specifications for purchase of networking hardware and software products. * Maintain up-to-date knowledge of networking contracts and supervise contract-based installations. Operational Management * Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, software, networked peripheral devices, cabling, and networking hardware and software products. * Identify and deliver required hardware service levels according to company policies. * Maintain servers, including application, print and backup servers and their associated operating systems and software. * Maintain support to VOIP Systems at all LSA locations. * Maintain security solutions, including firewall, anti-virus, and intrusion detection systems. * Maintain all network hardware and equipment, including routers, switches, hubs, and UPSs. * Monitor disk usage and provide reports. * Receive and respond to incoming calls and/or e-mails regarding network connectivity problems. * Perform on-site analyze, diagnosis, and resolution of complex network problems for a variety of end users, and recommend and implement corrective hardware and software solutions, including off-site repair. * Recommend, schedule, and perform network improvements, upgrades, and repairs. * Practice network asset management, including maintenance of network component inventory. * Prepare, maintain, and adhere to procedures for logging, reporting, and statistically monitoring network data. * Liaise with, and provide training and support to, Information Technology staff on network issues. * Perform server and security audits. * Perform system backups and recovery. * Provide guidance to other members of the team as required. * Adhere to employee safety and follow 6S principals., Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team. ## Related Videos - [Demystifying application networking in the cloud](https://www.wearedevelopers.com/videos/675-demystifying-application-networking-in-the-cloud) - [Crypto-secure Data Management with In-Database Blockchain](https://www.wearedevelopers.com/videos/632-crypto-secure-data-management-with-in-database-blockchain) - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky) - [A Primer on Blockchain and Hedera: An Intro Through Terms](https://www.wearedevelopers.com/videos/633-a-primer-on-blockchain-and-hedera-an-intro-through-terms) ## Related Articles - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [The Netherlands – Europe’s powerhouse for software development?](https://www.wearedevelopers.com/magazine/31-the-netherlands-europe-s-powerhouse-for-software-development) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Software Developer Salary in The Netherlands [2023]](https://www.wearedevelopers.com/magazine/217-software-developer-salary-in-the-netherlands-2023) - [Average Salary in The Netherlands](https://www.wearedevelopers.com/magazine/272-average-salary-in-the-netherlands)