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# NOC Analyst Tier 2

- **Company:** Jfl Consulting, Llc
- **Location:** Springfield, VA, United States
- **Experience:** Experienced
- **Salary:** $90,000.0 - $140,000.0
- **Contract:** Permanent contract
- **Skills:** Application Firewall, Border Gateway Protocol, Cisco PIX, Cyber Security, Enhanced Interior Gateway Routing Protocol, Event Logging, Python (Programming Language), Network Troubleshooting, Routing, Open Shortest Path First (OSPF), Ansible, Virtual Local Area Networks, Wide Area Networks, Computer Network Operations, Juniper, SC Clearance, Information Technology, Palo Alto Networks, Fortinet, 3-tier Architectures, RIPv2, Open Network Automation Platform, Cisco
- **Published:** July 28, 2026
- **Apply:** https://www.clearancejobs.com/jobs/9060173/noc-analyst-tier-2

## About the Role

We're looking for a NOC Analyst Tier 2 to handle advanced network troubleshooting, configuration changes, and vendor escalation for issues beyond Tier 1 resolution scope. This role requires deep hands-on networking skills and the ability to diagnose complex multi-layer faults under pressure., * 3+ years of hands-on network operations or engineering experience

 * Bachelor's degree in Cyber Security, Information Technology, Computer Science, Information Security, or related field. In lieu of degree, four additional years of experience in a NOC, SOC, IT security, or network engineering role
 * One of the following certifications, equivalent or better: Sec+ or CCNA
 * Strong proficiency in routing protocols such as BGP, OSPF, EIGRP, RIPv2
 * Experience with Cisco, Juniper, or equivalent enterprise networking equipment
 * Familiarity with firewall administration (Palo Alto, Fortinet, Cisco ASA, or equivalent)
 * Ability to work shifts including nights, weekends, and holidays on rotating schedule, * Active Secret clearance preferred but not required
 * CCNP certification
 * Experience with SD-WAN platforms
 * Experience with network automation such as Ansible, Python, or equivalent

## Description

* Receive and resolve all Tier 1 escalations for network faults, outages, and degradation
 * Perform advanced fault isolation including spanning routing protocols, switching, firewalls, WAN circuits
 * Serve as the advanced triage for all incoming customer calls, alerts, emails, and tickets using established playbooks to categorize, prioritize, and route
 * Contribute to playbook improvements by recommending updates
 * Execute approved configuration changes including routing adjustments, ACL updates, and VLAN changes
 * Escalate hardware failures and complex architectural issues to NOC Tier 3
 * Manage vendor and carrier escalations for circuit and hardware issues
 * Maintain network documentation such as topology diagrams, device inventory, circuit records
 * Participate in change management process such as submitting, reviewing, and executing change requests
 * Produce shift-end NOC summary report covering all events and open issues
 * Maintain the NOC Event log for all events during the shift
 * Participate briefings and training sessions


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