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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Automation Informatics Consultant - Sunnyvale, CA - **Company:** Siemens AG - **Location:** Sunnyvale, CA, United States - **Salary:** $98,350.0 - $135,234.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Address Resolution Protocols, Proxy Servers, Application Configuration Access Protocols, User Authentication, Health Informatics, Software as a Service, Cloud Computing, Computer Networks, System Configuration, Data as a Services, Dynamic Host Configuration Protocol, Linux, RAID, Domain Name System (DNS), Middleware, Serial ATA, Network Interface Controllers, Hard Disk Drives, Infrastructure as a Service (IaaS), IP Addressing, Network Packet, Subnetting, Virtual Private Networks (VPN), Laboratory Information Management Systems, Windows Servers, MySQL, Name Server, Network Architecture, Routing, Open Systems Interconnection (OSI), Remote Access Technology, Wireshark, Encapsulation (Networking), Virtual Local Area Networks, Wide Area Networks, Firewalls (Computer Science), Computer Equipment, Information Technology - **Published:** May 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=4ce30a67655baa9e ## About the Role * Physical ports (Serial, USB, RJ-X, VGA/DisplayPort/HDMI, SATA, IDE) * Serial-to-USB converters, memory, NICs, hard drives, optical drives * Printer installation and UPS configuration Computer Software: * BIOS/UEFI * Logical ports (Well Known, Registered, Dynamic/Private, COM) * Client OS vs. Server OS * Workgroups vs. Domains * NIC, web browser, and RAID configuration * Backup and recovery Windows Operating Systems (Updated): * Windows 10, Windows 11 * Windows Server 2016, 2019, 2022 * Name resolution, Local Users/Groups, Administrative Tools, Troubleshooting utilities Networking: * Physical networking concepts: MAC addressing, LAN/WAN, switching, Internet access technologies * Logical networking concepts: IP addressing, VLANs, routing, packets, subnets * Network infrastructure: DNS, DHCP, proxy servers Remote Access: * RDP, SSH, VNC, VPN Security Concepts: * Encryption, authentication, certificates * HIPAA, HITECH * Firewalls, DMZ, HTTPS General Skills: * Strong understanding of OSI and TCP/IP networking models * Effective communication with both technical and non-technical audiences * Strong problem-solving and prioritization skills * Ability to perform in a large corporate environment and remain composed under pressure * Adaptability in fast-changing environments Required experience & education for this role: * BS in Computing, Information Technology, Engineering, or related experience * Experience in Healthcare IT, security, and data privacy Preferred Knowledge/Skills, Education, and Experience: * Industry certifications: A+, Network+, Security+, MCP, Healthcare IT Technician (or ability to obtain within six months) * Cloud technologies (SaaS, DaaS, IaaS) and virtualization * Project management and financial analysis skills (ROI, NPV) * MT or MLT laboratory experience or healthcare training experience ## Description Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Performs technical, mainly pre-defined tasks for accomplishing defined service delivery work for customer equipment. This is a role well suited to an ambitious professional, looking for the next step in their career. As an Automation Informatics Consultant, you will be responsible for: * Serving as a dedicated resource for a specific MegaLab customer, supporting Siemens automation and middleware solutions * Providing onsite system configuration support including pre-installation, installation, training, troubleshooting, and post-implementation activities * Supporting multiple operational shifts, including participation in on-call rotations * Working closely with on-site Siemens Healthineers management and first, second, and third-shift personnel * Responding to complex system issues requiring onsite presence and advanced troubleshooting * Participating in planning activities for new installations, system expansions, and workflow design * Providing training to customer laboratory personnel on system operation, workflow, and configuration * Interacting routinely with Laboratory Managers, Supervisors, IT Administrators, LIS vendors, and 3rd-party middleware partners Responsibilities include: * Assisting in meeting business objectives * Supporting pre-installation and installation activities * Understanding hospital enterprise IT and security environments * Managing LIS interface communication and connectivity requirements * Supporting customer-specific workflow configuration decisions * Performing software installation, network setup, and application configuration * Conducting verification and acceptance testing * Delivering onsite and remote post-implementation support * Following the Siemens Diagnostics escalation process * Executing software upgrades and updates * Participating in customer and internal meetings or conference calls * Adhering to Siemens quality and regulatory policies * Independently troubleshooting and resolving software malfunctions * Responding positively to challenges with minimal assistance * Seeking guidance from appropriate personnel when needed * Adapting quickly and effectively to change * Building a support network within Siemens to achieve results ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [MySQL Protocol Features You Should Be Aware Of](https://www.wearedevelopers.com/videos/100267-mysql-protocol-features-you-should-be-aware-of) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker) - [Coding for Good: Achieving social change with an app](https://www.wearedevelopers.com/videos/1645-coding-for-good-achieving-social-change-with-an-app) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany)