> Markdown version of [/jobs/ext/1468000-avixa-certified-technology-specialist](https://www.wearedevelopers.com/jobs/ext/1468000-avixa-certified-technology-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# AVIXA Certified Technology Specialist

- **Company:** CareerCircle
- **Location:** New York, NY, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $58,240.0 - $68,640.0
- **Contract:** Temporary contract
- **Skills:** Artificial Intelligence, Codecs, Communication Softwares, Software Debugging, Local Area Networks, Visual Technology, Wide Area Networks, Cisco WebEx, Cts+, Cisco, Servicenow
- **Published:** July 28, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/ny/new-york/4838e1fb-e4db-45c4-87ee-8458866efaeb

## About the Role

Troubleshooting, audiovisual, Customer service, Technical support, CISCO, AV codec, Hardware support, Video conferencing, Cabling, Installation, Audio, Polycom

Top Skills Details

Troubleshooting,audiovisual,Customer service,Technical support,CISCO,AV codec

Additional Skills & Qualifications

This resource should needs corporate AV experience. * Exemplary communication and follow-up skills. * Ability to work well individually or in a team setting. * Outstanding customer service and the ability to build working relationships with business stakeholders. * Industry Certification (preferred) * Certified Technology Specialist - CTS * Looking for a candidate with three high-level skills: 1. Doer - Very strong technically so we can fix and handle issues internally, engages with our vendors to schedule repairs, when necessary, continually visits the assigned spaces ensuring all equipment is up and running, willing to work after hours and offsite for agency events. 2. Thinker - Looking ahead for potential issues, eyes, and ears open for new IT opportunities, investigating new technology, and raising it to the attention of AV team leaders. 3. Relationship Builder - Excellent customer service skills, ability to understand the business and speak their
language, and build relationships with heads of new business, finance, digital, events, accounts, and executive assistants so we know what's in the pipeline before it happens. Physical Demands: * Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs. * Ability to walk, bend, kneel, stand, and/or sit for an extended period of time. * Physically able to talk on the phone and input data simultaneously. * Ability to lift or move 40 lbs. or greater. * Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or detect differences between colors, including shades of color and brightness.

## Description

Operations
ServiceNow, Cisco WebEx
Communication
Lifting Ability
Customer Service
Business Metrics
Corporate Finance
Video Conferencing
Peripheral Devices
Performance Metric
Business Valuation
Inventory Management
Full Stack Development
Crestron (A/V Systems)
Artificial Intelligence
Business Transformation
Polycom (Video Conferencing)
Zoom (Video Conferencing Tool)
Troubleshooting (Problem Solving)
AVIXA Certified Technology Specialist, General Duties * Independently operate maintain, analyze, troubleshoot, repair and manage AV systems and peripherals. * Daily morning check of all conference rooms to proactively identify issues and ensure they're all in working order for the day's meetings. * Own pre-meeting AV checks for high-profile events as well as for VIP / executive video meetings. * Assist with the scheduling of AV support for high-profile events as well as for VIP / executive meetings. * Ability to troubleshoot, upgrade and /or replace AV components. * A clear understanding of audio-visual signal flow troubleshooting. * General understanding of industry leading vendor equipment. * Ability to coordinate external vendor support when required. * Complete familiarity with-and adherence to-standard business practices and procedures. * Fully meet key support performance metrics and SLA's. * Familiarity with Service now ticketing. * Consult, manage, and possibly lead client pitch expectations and technology
support. * Strong understanding of Crestron, Poly and Cisco AV endpoints. * Familiarity with Zoom, Teams, Blue Jeans and WebEx video conferencing platforms. * Live event production and support experience. * Consistent and accurate AV inventory management * Real time communication of any high-profile event issue, Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Related Jobs
AV Concierge Support
TEKsystems

New York, NY*On-Site

Scheduling
Operations
ServiceNow
Cisco WebEx
Communication
Lifting Ability
Customer Service
Business Metrics
Corporate Finance
Video Conferencing
Peripheral Devices
Performance Metric
Business Valuation
Inventory Management
Full Stack Development
Crestron (A/V Systems)
Artificial Intelligence
Business Transformation
Polycom (Video Conferencing)
Zoom (Video Conferencing Tool)
Troubleshooting (Problem Solving)
AVIXA Certified Technology Specialist
+0
AV Service Technician - Crestron - North New Jersey Area
TEKsystems

Newark, NJ*Remote

Research
Debugging
Operations
Multimeters
Lifting Ability
Digital Signage
Control Systems
Display Devices
Customer Service
Technical Issues
Video Conferencing
Business Valuation
Wide Area Networks
Category 6 Cabling
Good Driving Record
Local Area Networks
Full Stack Development
Valid Driver's License
Crestron (A/V Systems)
Artificial Intelligence
Business Transformation
Audio-Visual Technology
Field Service Management
Digital Signal Processing
Troubleshooting (Problem Solving)
AVIXA Certified Technology Specialist
+0
Login | JoinContact


## Related Videos

- [You’re a great coder? That alone won’t get you far: The soft skills secret in IT success](https://www.wearedevelopers.com/videos/1076-you-re-a-great-coder-that-alone-won-t-get-you-far-the-soft-skills-secret-in-it-success)
- [Can You Touch the Internet? A Journey in Remote Touch With Edge Computing and Haptic Coding](https://www.wearedevelopers.com/videos/1463-can-you-touch-the-internet-a-journey-in-remote-touch-with-edge-computing-and-haptic-coding)
- [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team)
- [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy)
- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)
- [Speech-to-Speech AI models - Marius Obert](https://www.wearedevelopers.com/videos/1907-speech-to-speech-ai-models-marius-obert)

## Related Articles

- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)
- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv)
- [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence)
- [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline)