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# Windows Platform Engineer

- **Company:** Sanofi
- **Location:** Barcelona, Spain
- **Salary:** €48,000.0 - €72,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, C Sharp (Programming Language), C++ (Programming Language), Network Analysis, Software Debugging, Fiddler (Software), Virtual Private Networks (VPN), Python (Programming Language), Network Protocols, Windows PowerShell, Kusto Query Language, Wireshark, WinDBg, Scripting, Programming Languages
- **Published:** July 28, 2026
- **Apply:** https://www.adzuna.es/contact-us.html

## About the Role

+ In-depth knowledge of Windows operating systems (Windows 10 and Windows 11), including architecture, components, and internals.
 + Experience with Windows debugging tools (WinDbg, Procmon) and techniques (crash dump analysis, memory analysis, performance analysis, etc.).
 + Experience with network analysis (VPNs, proxies, etc using Wireshark/Fiddler)
 + Proficiency in C++ and C# or other programming languages for analyzing and debugging code-related issues
 + Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences.
 + Ability to work independently and as part of a team in a fast-paced environment.
 + Fluent in English.
Nice to have:

 + Experience with Windows internals (COM, RPC, drivers).
 + Knowledge of networking protocols.
 + Scripting or automation skills (PowerShell, Python, QA) for automating tasks and improving efficiency.
 + Kusto/KQL knowledge for telemetry analysis

## Description

+ Provide technical support and troubleshooting expertise for complex Windows issues escalated from front-line support teams.
 + Analyze and isolate complex problems into a reproduction of the issue
 + Able to explain complex technical issues to non-technical people
 + Collaborate with customers, support engineers, and development teams to gather information, reproduce issues, and identify root causes.
 + Develop and document troubleshooting guides, knowledge base articles, and best practices for resolving common and complex issues.
 + Contribute to product improvement by providing feedback to development teams based on customer insights and troubleshooting experiences.


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