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# Security Operations Center Operator - FT Overnights

- **Company:** Titan Protection
- **Location:** Overland Park, KS, United States
- **Salary:** $42,640.0
- **Contract:** Permanent contract
- **Skills:** Cyber Security, Monitoring of Systems
- **Published:** May 20, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=49b28f881fa4aa46

## About the Role

Do you have experience in Security system monitoring (security system operation)?, Do you have a High school diploma or GED?, * High school diploma or equivalent required.

 * Ability to read, write, and speak English clearly and professionally.
 * Strong verbal communication and interpersonal skills.
 * Excellent attention to detail and accuracy during high-pressure situations.
 * Ability to make sound decisions and follow established procedures with minimal supervision.
 * Familiarity with security systems, monitoring tools, and dispatching software.
 * Ability to handle confidential information responsibly and securely.
 * Availability for nights, weekends, and holidays as required.

Preferred Skills

 * Experience in dispatching, call center operations, emergency communications, or security operations.
 * Customer service experience in a fast-paced environment.
 * Strong multitasking and prioritization abilities.
 * Team-oriented approach with strong situational awareness., * This position requires a criminal history background check to be completed and clear, are you able to pass this if offered a position?
 * Please state your capability at using multiple applications to complete a task in a timely manner on a scale of 1-5 (1 being low - 5 being high).
 * Please list a few days and times you would be able to interview with our Supervisor team.

Education:

 * High school or equivalent (Required)

Language:

 * English (Required)

## Description

The Security Operations Center Operator is responsible for prioritizing and coordinating all Communications Center activities in accordance with company policies and procedures. This role ensures efficient daily operations by communicating with officers, responders, and management via radio, phone, and monitoring systems. The Security Operations Center Operator is highly attentive to detail, capable of responding to emergencies, and committed to delivering exceptional internal and external customer support., * Security Operations Center Operator responds to alarms, emergencies, and suspicious activity.

 * Monitor and respond to incoming alerts and video activity based on client protocols.
 * Conduct regular status checks to identify and address potential safety hazards or violations.
 * Maintain accurate incident records, logs, and confidential information.
 * Answer and route inbound phone calls to appropriate contacts.
 * Respond to inquiries from employees, clients, or the public as needed.
 * Provide clear and timely communication to field staff, supervisors, and management.
 * Complete thorough and accurate incident reports.
 * Follow established service expectations to ensure compliance with internal and client requirements.
 * Stay current on security protocols, communication procedures, and industry best practices.


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