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# NOC Analyst Tier 1

- **Company:** Jfl Consulting, Llc
- **Location:** Springfield, VA, United States
- **Salary:** $65,000.0 - $100,000.0
- **Contract:** Permanent contract
- **Skills:** JIRA, Border Gateway Protocol, Cyber Security, Event Logging, Issue Tracking Systems, Nagios, Network Monitoring, Paessler Router Traffic Grapher, Computer Network Operations, SC Clearance, Information Technology, SolarWinds (Software), Servicenow
- **Published:** July 28, 2026
- **Apply:** https://www.clearancejobs.com/jobs/9060174/noc-analyst-tier-1

## About the Role

* Bachelor's degree in Cyber Security, Information Technology, Computer Science, Information Security, or related field. In lieu of degree, experience in a NOC, SOC, IT security, or network operations role
 * One of the following certifications, equivalent or better: Sec+, Net+, CCNA; or the ability to obtain the certification within 60 days.
 * Basic understanding of networking and security concepts
 * Ability to work shifts including nights, weekends, and holidays on rotating shift schedule

Preferred Qualifications

 * Active Secret clearance preferred but not required
 * Basic understanding of network monitoring systems (SolarWinds, PRTG, Nagios, or equivalent)
 * Experience with ticketing systems (ServiceNow, Jira, or equivalent)

## Description

We're looking for a NOC Analyst Tier 1 responsible for continuous monitoring of network infrastructure health, availability, and performance. This role is the first responder for network-based alerts and outages, handling initial triage and escalation to NOC Tier 2 for issues beyond Tier 1 resolution scope., * Monitor network monitoring dashboards for availability, performance, interface status, bandwidth utilization

 * Serve as the initial triage for all incoming customer calls, alerts, emails, and tickets using established playbooks to categorize, prioritize, and route
 * Acknowledge and triage all network alerts within SLA
 * Perform initial issue isolation and troubleshooting steps to identify affected devices, interfaces, and circuits
 * Create detailed tickets for all events including initial diagnosis with detailed documentation and troubleshooting steps taken.
 * Escalate to NOC Tier 2 for issues beyond T1 scope
 * Execute standard T1 playbooks such as device reboots, port reset, BGP session resets per approved procedures
 * Maintain the NOC Event log for all events during the shift
 * Participate briefings and training sessions


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