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# Application Specialist - OnBase

- **Company:** Hays Specialist Recruitment LLC
- **Location:** Raleigh, NC, United States
- **Experience:** Expert
- **Salary:** $104,000.0 - $135,200.0
- **Contract:** Temporary contract
- **Skills:** Application Performance Management, Systems Engineering, JIRA, Document Type Definition, Fat Client, Project Management Software, Scrum Methodology, Systems Development Life Cycle, Software Engineering, User Administration
- **Published:** July 28, 2026
- **Apply:** https://www.hays.com/job-detail/application-specialist---onbase-raleigh_1185499

## About the Role

* 5 years of relevant experience with OnBase
 * Bachelor's degree or 4 additional years of experience in lieu of a degree
 * Using Unity Client / Thick Client / Configuration
 * Creating OnBase Document and Keyword Structures
 * Creating Workflow and OnBase Scheduling
 * OnBase Document Import Processor
 * OnBase troubleshooting (e.g. Diagnostics Console)
 * OnBase Security groups
 * OnBase Retention
 * Well-rounded and communicative
 * Solution minded problem solver
 * Collaborative and team player attitude with excellent communication skills both written and oral.
 * Able to the work schedule and attendance policy established by the manager.
 * Able to confidently interact with technical, non-technical, and management staff.
 * Review and refinement of the product backlog, sometimes contributing to setting priority.
 * Stay up to date on the latest industry trends and technical advancements.
 * Able to speak English fluently.
 * Strong analytical skills with high attention to detail.
 * 7 years of relevant experience
 * COLD / AFP import processors
 * OnBase Dashboards
 * Building and supporting OnBase Advanced Capture
 * Using OnBase Studio
 * Creating Capture Process Designer scan queues that include Advanced Capture steps
 * General knowledge of OnBase Capture Pipelines and OnBase Scan Queues
 * OnBase Office Integration/Plugins
 * Hyland OnBase certification(s)
 * Software Development Life Cycle(SDLC)
 * Experience working with JIRA
 * Experience working with SCRUM Agile

## Description

* Day-to-Day unit functions of specialized technology such as: OnBase Document Type User management, groups, roles, profiles, permissions, import processors
 * Configuration changes, including (but not limited to): document type, keyword type configurations
 * Workflows & Dashboards
(20%) Support:

 * Tier 3 support for production systems.
 * SDLC
 * Monitoring applications.
 * User support.
(15%) Document:

 * Technical requirements.
 * Business Process Workflow diagrams.
 * Work on approved project management software.
 * Knowledge base and deliver Technical Documentation
(10%) Coordinating:

 * Releases/ Change Request Owner
 * Testing & deployment
 * Monitor user adoption
(10%) Liaise with:

 * Business partners & users
 * Vendors both for implementation projects and issue support
 * Technical liaison to Software Engineers, systems engineers, Database Administrators, and other IT Teams.
(10%) Analysis of:

 * Areas for improvement where technology can enhance efficiency, quality, or member satisfaction.


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