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# IT Systems Manager

- **Company:** Pivotal Solutions Inc
- **Location:** Elk River, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Business Systems, Systems Analysis, Microsoft Office, Microsoft PowerPoint, Software Engineering, Information Technology
- **Published:** July 28, 2026
- **Apply:** https://www.dice.com/job-detail/884dc3ad-0429-4a8d-9253-a56513d621c2

## About the Role

* Bachelor's Degree in a Technical or Business field
 * 3 years of experience leading technical teams
 * Decision making and problem-solving skills
 * Microsoft Office proficiency (Outlook, Word, Excel, PowerPoint, Publisher)
 * Clear and effective verbal and written communication skills
 * Attention to detail
 * Organizational skills
 * Ability to work in a fast-paced team environment
 * Ability to prioritize and multitask

Desirable Criteria & Qualifications

 * Certificates in Project Management
 * Continuing Education; including participation in local chapters, associations, and/or organizations

## Description

The IT Systems Manager will be responsible for leading a team of technicians which may include developers, analysts, help desk operators, in the support of technology needs and strategic goals.Manages the IT Department and provides the leadership for technology-based solutions, creating a competitive advantage, enhancing the customer experience, improving service quality, improving cost effectiveness, and leading to greater productivity and efficiency., * Oversee infrastructure or application design, development, and implementation

 * Resolve gaps in skills, processes, and resources
 * Assign assignments, priorities, and deadlines
 * Mentor, coach and lead a team
 * Create budgets
 * Build relationships with vendors and external teams
 * Perform systems analysis to create new solutions or install and implement products purchased from vendors
 * Offer solutions to business partners
 * Serve as a liaison to both technical and non-technical staff at all level of the organization
 * Support and comply with the company Quality System, ISO, and medical device requirements
 * Read, understand, and follow work instructions and standard work
 * Partner with other business segments:sales/marketing, customer service, engineering, quality, and finance
 * Understand customer needs and the core business markets we serve
 * Ensure business systems are implemented, maintained, and functioning properly
 * Participate in required company meetings
 * Maintain an organized work area (5S)
 * Participate in the Operational Excellence Program


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