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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Business Process Manager (Java Script and ServiceNow) - **Company:** Ardent Principles - **Location:** Herndon, VA, United States - **Experience:** Experienced - **Salary:** $130,000.0 - $260,000.0 - **Contract:** Permanent contract - **Skills:** HTML, JavaScript (Programming Language), Automation of Tests, Business Process Modeling, Cascading Style Sheets (CSS), Cloud Engineering, Web Development, File Systems, Knowledge Management, Release Management, Software Engineering, Web Technologies, Servicenow - **Published:** July 28, 2026 - **Apply:** https://www.clearancejobs.com/jobs/9060526/business-process-manager-java-script-and-servicenow ## About the Role In this challenging yet rewarding role, you are an integral part of what brings our Company's mission to life. You must have the following required skills, certifications and demonstrated experience in and/or with: * Business process analysis, including evaluating customer need, internal processes, document business process models, and translating these models as functional technical requirements. * Using web development technologies, specifically JavaScript, HTML, and CSS. * Developing ServiceNow OR advanced experience with software development OR experience with low-code development platforms and the aptitude to develop ServiceNow experience. * Systems evaluation, such as identifying measures or indicators of system performance and the actions needed to improve/correct performance, relative to the goals of the system. * Process improvement, such as analyzing functions, requirements, or existing capabilities and shortfalls. * Program management and project task management, and customer relations and outreach. * IT and systems lifecycle management, including managing review boards, and change and release management. * Knowledge management, including developing feature release descriptions, and technical artifacts related to development under this request. ## Description We are seeking a Business Process Manager who can translate complex operational workflows into clear, actionable technical requirements. This role blends structured business process analysis with hands-on familiarity in modern web technologies and ServiceNow or low-code development platforms. The ideal candidate will evaluate system performance, drive process improvements, manage lifecycle governance, and produce high-quality knowledge-management artifacts that support feature releases and change management., ServiceNow Certified Application Developer, or completion of requisite ServiceNow training for the certification. * ServiceNow Automated Test Framework (ATF). * ServiceNow application suites (e.g., IT Service Management, IT Business Management), developing Dashboards on ServiceNow, and using ServiceNow Performance Analytics. * Using ServiceNow project management applications. * Working with Sponsor's IT service providers. * Advising Sponsor personnel on processes, practices, and policies that directly impact the organization. * Cloud architecture, including expertise beyond the Sponsor's legacy cloud environments., We use cookies to ensure the basic functionalities of the website and to enhance your online experience. 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