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# IT Specialist 1/IT Support Assistant, 2

- **Company:** Telos Corporation
- **Location:** Frederick, MD, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Data Recovery, Network Security, Network Troubleshooting, Network Service, Backup and Restore, CompTIA Strata - PC Hardware Technology Engineer, Network Routers, Computer Network Operations, Peripherals, Firewalls (Computer Science)
- **Published:** July 28, 2026
- **Apply:** https://www.clearancejobs.com/jobs/9060653/it-specialist-1it-support-assistant-2

## About the Role

* High school diploma
 * Basic training in IT support, to include relevant on the job training
 * 1-2 years relative experience
 * DOD Public Trust Clearance (or ability to obtain), * Excellent customer service and excellent organizational skills are required.
 * Strong written and verbal communications skills and the ability to interact with people at all levels are required.
 * A professional attitude regarding attention to detail
 * Accurate and timely submission of required reports, documentation, etc.

**Licensed and able to drive a vehicle
**Ability to climb a 10ft ladder and lift at least 40lbs**

The successful candidate must meet eligibility requirements to access sensitive information, which requires US citizenship.

## Description

Under direct guidance duties include:

 * Operation and Maintenance of various high speed/ high-capacity multifunction printers
 * Moving/relocating equipment within and/or between facilities
 * Interviewing clients as part of pre-deployment asset discovery
 * Repair/replace defective equipment
 * Updating asset management system to reflect work performed
 * Installing and maintaining PC hardware and software and applying specific configuration profiles
 * Troubleshooting network usage and computer peripherals
 * Performing system backups and data recovery
 * Resolving network communication problems
 * E-mail administration
 * Network security
 * Preparing assets for disposition and other administrative duties.
 * Network operations and maintenance
 * Familiarity with inside and outside plant operations
 * Familiarity with routers, switches, firewalls, etc.
 * Familiarity with cabling and splicing, etc.
May also involve transporting equipment between multiple facilities within an assigned service area, as directed by an IT representative. Responsible for all deployment, downloads, doing local installations.


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