> Markdown version of [/jobs/ext/1471175-mac-systems-support-specialist](https://www.wearedevelopers.com/jobs/ext/1471175-mac-systems-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Mac Systems Support Specialist - **Company:** Nerd Up - **Location:** McLean, VA, United States - **Contract:** Permanent contract - **Skills:** Macintosh Computers, AppleScript (Scripting Language), Backup Devices, Bash Shell, Information Technology Consulting, System Configuration, Dynamic Host Configuration Protocol, Domain Name System (DNS), Virtual Private Networks (VPN), Python (Programming Language), Remote File Sharing, Airwatch, Shell Script, TCP/IP, Wi-Fi Technology, Workspace ONE, Peripherals, Microsoft InTune, Computer Equipment, Casper Suite, Workday, User Accounts - **Published:** July 28, 2026 - **Apply:** https://www.dice.com/job-detail/98c3bbc6-9cfc-4084-ae2b-f2f5e5963ff0 ## About the Role You don't need experience with every technology below but you should have experience with many of them and be excited to continue learning., * Full-time, on-site in McLean, Virginia (Monday Friday) * Authorized to work in the U.S. without current or future visa sponsorship * Excellent communication and organizational skills * Ability to lift and move computer equipment as needed ## Description Build Your Apple IT Career Nerd Up Search is proud to partner with one of the Washington area's most respected boutique technology consulting firms to identify their next Mac Systems Support Specialist. If you're the person friends, family, or coworkers call when their Mac won't cooperate and you genuinely enjoy figuring out why we'd love to meet you. This isn't a typical help desk position. You'll become the primary Apple technology resource for a highly respected consulting firm whose engineers and consultants solve complex problems for organizations in the financial services, healthcare, technology, and investment sectors. You'll have real ownership, direct visibility with leadership, and the opportunity to continue growing your expertise in macOS, enterprise Apple device management, networking, automation, and systems administration. We don't expect you to know everything on Day One. We do expect you to be resourceful, curious, and excited by the challenge of learning something new every week. What You'll Do You'll support the Apple technology environment for a collaborative team of professionals who rely on technology every day., * Supporting Mac computers, iPhones, iPads, and the Apple ecosystem * Troubleshooting macOS hardware, software, networking, and connectivity issues * Deploying, configuring, upgrading, and migrating Mac computers * Supporting software engineers, consultants, executives, and other high-visibility users with professionalism and outstanding customer service * Managing software installation, licensing, updates, and security * Troubleshooting Wi-Fi, TCP/IP, DNS, DHCP, VPN, printers, peripherals, conference room technology, and AV equipment * Supporting user accounts, permissions, file sharing, backups, and security best practices * Managing Mac computers and Apple devices using Jamf Pro, Kandji, Mosyle, AirWatch (Workspace ONE), MaaS360, Microsoft Intune, Munki, Addigy, or similar enterprise MDM platforms * Assisting with Apple Business Manager and enterprise device provisioning * Researching unfamiliar technical issues and implementing thoughtful, well-tested solutions * Identifying opportunities to automate repetitive tasks and improve workflows, * Professional experience supporting macOS * Mac administration and troubleshooting * Apple hardware support * iPhone and iPad support * Apple ecosystem knowledge Enterprise Device Management Experience with one or more enterprise Apple device management platforms such as: * Jamf Pro * Kandji * Mosyle * AirWatch (Workspace ONE) * Microsoft Intune * MaaS360 * Munki * Addigy Networking Comfort troubleshooting: * TCP/IP * DNS * DHCP * Wi-Fi * VPN connectivity * Printers and peripherals * Basic network infrastructure Automation & Scripting Experience with or a strong desire to learn: * Python * Bash * AppleScript * Shell scripting * Workflow automation Success in This Role The people who thrive here: * Love solving technical puzzles * Figure things out independently before asking for help * Communicate well with both technical and non-technical users * Stay calm when others are stressed * Enjoy supporting executives and high-visibility users * Have exceptional customer service skills * Take pride in doing things the right way * Continue learning long after the workday ends because technology genuinely interests them Why People Stay You'll work alongside exceptionally bright engineers and consultants in a collaborative environment where people genuinely enjoy helping one another succeed. This is an opportunity to build your career not simply answer support tickets. You'll gain exposure to enterprise Apple technologies, networking, automation, security, and systems administration while working in an environment that values initiative, curiosity, professionalism, and continuous learning. ## Related Videos - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) - [Destigmatizing the Workplace: Building Real Inclusion](https://www.wearedevelopers.com/videos/1492-destigmatizing-the-workplace-building-real-inclusion) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Autism in Tech](https://www.wearedevelopers.com/videos/427-autism-in-tech) - [The Future of Employee Wellbeing: Benefits, Trust & Performance](https://www.wearedevelopers.com/videos/1808-the-future-of-employee-wellbeing-benefits-trust-performance) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) ## Related Articles - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Finder Tips and Tricks: Upgrade Your Workflow on macOS](https://www.wearedevelopers.com/magazine/541-finder-tips-and-tricks-upgrade-your-workflow-on-macos) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Top 6 Hackathons for Developers in 2023](https://www.wearedevelopers.com/magazine/263-top-6-hackathons-for-developers-in-2023)