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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Agentforce Technical Team Lead - **Company:** Milestone Technologies, Inc. - **Location:** United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Applications Architecture, Cloud Computing, Software Quality, Continuous Integration, DevOps, Middleware, Identity and Access Management, Scrum Methodology, Release Management, Cloud Services, Salesforce.Com, Systems Architecture, Systems Integration, Enterprise Application Integration, Apex Code, Enterprise Software Applications, Data Ingestion, Prompt Engineering, SOAPAPI, Visualforce, User Identification - **Published:** July 28, 2026 - **Apply:** https://www.dice.com/job-detail/d149c91d-4d6c-4b0b-857b-72e4f54b2c37 ## About the Role We are seeking an experienced and highly motivated Agentforce Technical Team Lead with a strong blend of technical leadership, solution architecture, and client-facing capabilities. The ideal candidate will have 10+ years of Salesforce technical experience, including 2-3 years of hands-on experience with Salesforce Data Cloud and Agentforce and proven expertise across Sales Cloud, Service Cloud, and Experience Cloud. This role requires a strategic thinker who can engage with clients, translate business requirements into scalable solutions, lead delivery teams and drive successful implementations across the Salesforce ecosystem., * 10+ years of overall Salesforce experience in technical delivery and solution design. * Minimum 2-3 years of hands-on experience in Salesforce Data Cloud and Agentforce. * Proven experience leading Salesforce implementation and transformation programs. * Experience managing and mentoring teams of 8-10 members. Salesforce Expertise * Strong expertise in: + Sales Cloud + Service Cloud + Experience Cloud + Data Cloud + Agentforce * Deep knowledge of Salesforce platform architecture and best practices. * Strong experience in Apex, Lightning Web Components (LWC), Flow Automation, Integrations and Security Model. Client & Leadership Skills * Excellent client-facing, stakeholder management and communication skills. * Strong consultative and solution-oriented mindset. * Ability to engage with senior business and technology leaders. * Excellent problem-solving and decision-making capabilities. Technical Skills * Salesforce Platform Development * Enterprise Integration Patterns * REST/SOAP APIs * Platform Events * Identity & Access Management * DevOps and CI/CD practices * Agile/Scrum Delivery Preferred Qualifications * Salesforce Application Architect or System Architect Certification. * Salesforce Data Cloud Consultant Certification. * Salesforce AI Associate and/or Agentforce Specialist Certification. * Salesforce Platform Developer I & II Certifications. * Experience in large-scale enterprise transformation programs. * Exposure to industry domains such as BFSI, Retail, Manufacturing, Healthcare or Technology. What Success Looks Like * Deliver high-quality Salesforce and AI-powered solutions that drive business value. * Build strong client relationships and become a trusted technology advisor. * Successfully lead and develop high-performing technical teams. * Drive adoption of Salesforce Data Cloud and Agentforce capabilities to accelerate customer experience transformation. Location: Bangalore (Hybrid/Onsite as per business requirements) Experience: 10+ Years Salesforce | 2-3 Years Data Cloud & Agentforce | Team Leadership Experience of 8-10 Members ## Description Technical Leadership * Lead the design, development, and implementation of Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, Data Cloud and Agentforce. * Provide technical direction and governance for Salesforce programs and projects. * Review and approve solution design, architecture artifacts and development standards. * Ensure adherence to Salesforce best practices, security standards, scalability and performance guidelines. * Drive innovation through adoption of new Salesforce capabilities and AI-powered solutions. Client & Solution Leadership * Engage directly with business stakeholders, product owners and client leadership teams to understand business objectives and challenges. * Conduct solution workshops, requirement discovery sessions and architecture reviews. * Act as a trusted advisor to clients by recommending best-fit Salesforce and AI-driven solutions. * Present technical solutions, implementation approaches and roadmap recommendations to senior stakeholders. Data Cloud & Agentforce * Design and implement Data Cloud solutions including data ingestion, harmonization, identity resolution, segmentation and activation. * Build customer 360 use cases leveraging Salesforce Data Cloud. * Lead Agentforce implementations, agent design, prompt engineering, grounding strategies and AI-driven business workflows. * Integrate Agentforce and Data Cloud with CRM and Service processes to improve customer engagement and operational efficiency. Team Leadership & Delivery * Lead and mentor a team of 8-10 Salesforce developers, consultants and technical specialists. * Drive sprint planning, technical reviews, code quality and release management activities. * Manage project risks, technical dependencies and delivery timelines. * Foster a culture of collaboration, innovation, continuous learning and accountability. Integration & Development * Design and oversee integrations using REST, SOAP APIs, Platform Events, Middleware and external enterprise applications. * Guide development activities involving Apex, LWC, Visualforce, Flows and Salesforce automation capabilities. * Ensure solution maintainability, reusability and governance across implementations. ## Related Videos - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [Headless by Design: Building Enterprise Systems That Agents Can Actually Use](https://www.wearedevelopers.com/videos/100092-headless-by-design-building-enterprise-systems-that-agents-can-actually-use) - [DevOps Maturity Check – a way to balance autonomy and alignment](https://www.wearedevelopers.com/videos/58-devops-maturity-check-a-way-to-balance-autonomy-and-alignment) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [The Day After the Robots Come. 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