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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Infrastructure Manager - **Company:** BUILD, Inc. - **Location:** Avon, OH, United States - **Experience:** Expert - **Salary:** $103,000.0 - $153,000.0 - **Contract:** Permanent contract - **Skills:** Computer-Aided Design, Microsoft Windows, Active Directory, Artificial Intelligence, Amazon Web Services, Macintosh Computers, User Authentication, Microsoft Azure, Cloud Computing, Cyber Security, Data Centers, Data Recovery, Dynamic Host Configuration Protocol, Domain Name System (DNS), Hyper-V, IT Management, Information Technology Operations, Microsoft Office, Microsoft Servers, Runbook, Microsoft SharePoint, Virtualization Technology, Wireless Access Point, Network Routers, Google Cloud, Multi-Cloud, Peripherals, Firewalls (Computer Science), Microsoft InTune, Information Technology, Fortinet, Hardware Infrastructure, Network Server, Vmware - **Published:** July 28, 2026 - **Apply:** https://www.dice.com/job-detail/316af5b0-f51a-41ae-9c32-6022df8e8058 ## About the Role The ideal candidate is resilient, empathetic, and outcome-driven-someone who can balance operational excellence with long-term architectural thinking while building trust across IT and the business., * Bachelor's degree in Information Technology or a related field, or equivalent practical experience * 7+ years of experience designing, building, supporting, and troubleshooting enterprise infrastructure * 5+ years of experience leading and managing infrastructure teams * Current IT industry certifications are a plus Deep Core Technical Expertise * Servers & Virtualization: Server hardware, Microsoft Server, VMware, Hyper-V * Cloud Platforms: Microsoft Azure, AWS, Google Cloud * Core Services: Active Directory, DNS, DHCP, file/print, certificates, identity services * Storage, Backup & Recovery * Complex Environments: Multi-tenant, multi-cloud, multi-domain, multi-forest * Endpoint & Device Management: PCs, Macs, peripherals, printers, Intune * Microsoft 365 & End-User Technologies: Exchange, SharePoint, Teams, OneDrive, Office, Copilot, Windows OS, Defender, MFA, Authenticator * Networking: Firewalls, switches, routers, access points, cabling; Fortinet platforms * Data Center Operations: Racks, cabling, power, cooling, fire suppression * Monitoring & Alerting: Including preference for automated remediation * Patch & Asset Lifecycle Management Additional Knowledge & Strengths Required * Cybersecurity practices and compliance frameworks (CMMC, GCC High, AWS GovCloud, FedRAMP) * Familiarity with CAD systems * ITIL processes and service management concepts * Experience employing AI tools to streamline and improve IT operations * Strong documentation skills (architecture, policies, runbooks, procedures) * Demonstrable ability to develop teams, hold accountability, and create an outcome-driven culture * Proven ability to learn new technologies quickly and apply them effectively Nice-to-Have * Working knowledge of Lean Manufacturing principles * Experience in manufacturing environments and OT networking Location: Avon, OH (hybrid - 3 days onsite / 2 days remote). Candidates must be local to the Avon, OH area or willing to relocate. ## Description The IT Infrastructure Manager is responsible for leading the infrastructure team, overseeing day-to-day operations, and owning infrastructure design and architecture across Re:Build. This role ensures systems are secure, available, scalable, and performant, while continuously improving the way infrastructure services are delivered. You'll partner closely with business leaders, IT peers, and vendors to solve today's infrastructure challenges and design solutions that support future growth. What you get to do! Leadership & Team Management * Lead, coach, and develop the Infrastructure team, fostering a positive, accountable, and service-oriented culture * Manage staffing, scheduling, priorities, performance reviews, and professional development plans * Ensure teams operate cohesively with minimal friction; mentor and support others across IT as needed Infrastructure Operations & Reliability * Oversee all infrastructure operations, processes, and service delivery * Ensure service levels meet or exceed agreed targets; manage escalations and breached SLAs * Own and lead critical incident management processes and post-incident improvements * Support the team with incident resolution, service requests, and project execution when needed Architecture & Engineering * Design, review, and approve infrastructure architectures using a collaborative, business-aligned approach * Lead design, build, test, and support activities for infrastructure solutions across the enterprise * Ensure infrastructure standards, patterns, and documentation are current and effective Continuous Improvement & Metrics * Define, validate, and communicate important infrastructure metrics and performance indicators * Drive continuous improvement across people, processes, and systems using data-driven methods * Maintain SOPs, work instructions, and knowledge base content; communicate changes effectively Planning, Governance & Vendors * Contribute to IT planning, budgeting, forecasting, and vendor management * Ensure infrastructure aligns with security, compliance, and regulatory requirements * Monitor end-user satisfaction and feedback, translating insights into actionable improvements ## Related Videos - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [Technical Documentation - How Can I Write Them Better and Why Should I Care?](https://www.wearedevelopers.com/videos/681-technical-documentation-how-can-i-write-them-better-and-why-should-i-care) - [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops) - [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Bridging AI and Nomad: a Go-based MCP Server for Cluster Control](https://www.wearedevelopers.com/videos/2063-bridging-ai-and-nomad-a-go-based-mcp-server-for-cluster-control) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)