> Markdown version of [/jobs/ext/1472450-specialist-web-developer-support](https://www.wearedevelopers.com/jobs/ext/1472450-specialist-web-developer-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Specialist, Web Developer Support

- **Company:** Charlotte-Mecklenburg Schools
- **Location:** Charlotte, NC, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** ASP.NET, HTML, JavaScript (Programming Language), Adobe Photoshop, Spreadsheets, Databases, Web Development, Text Processing, Issue Tracking Systems, JQuery, Microsoft SQL Server, Visual Basic .NET (Programming Language), Standard Sql, Microsoft SharePoint, Web Applications, Web Platforms, Information Technology
- **Published:** July 28, 2026
- **Apply:** https://api.schoolspring.com/api/Jobs/5854995?domainName=

## About the Role

* Knowledge of SQL and developing web-based applications on Microsoft SQL Server
 * Knowledge of JQuery/JavaScript
 * Knowledge of computer programs including email, word processing, spreadsheets, and databases
 * Skilled in developing web-based applications on the Microsoft SharePoint platform
 * Skilled in designing web pages with HTML and CSS
 * Skilled in developing web applications using ASP.NET (VB.NET)
 * Skilled in troubleshooting web-based applications
 * Skilled in Adobe Photoshop including creating and modifying images for use in web-based applications
 * Skilled in graphic design to create visually appealing site layouts
 * Skilled in problem-solving and critical thinking
 * Skilled in time management skills with the ability to organize, prioritize, manage, and carry out duties efficiently and within established timeframes
 * Ability to develop web-based applications, deliver training, and support end users
 * Ability to elicit and gather requirements
 * Ability to pick up and master new technology
 * Ability to communicate effectively with a variety of audiences, both verbally and in writing including electronic media
 * Ability to establish and maintain collaborative working relationships with all stakeholders, * Bachelor's degree in computer science or related field required
 * Minimum of three (3) years of experience in the technology field required
 * Equivalent combination of education and experience

## Description

The specialist, web developer support, under general supervision, performs moderately complex work with minimal decision-making discretion providing technical and customer support to the district and the internal technology team. Position is responsible for internal customer ticketing support, training webmasters, web development, and graphics. Employee performs district-level work to carry-out Board of Education policies under the direction of the Executive Director of Digital Platforms., * Adhere to all state, federal, and local laws, policies, and procedures

 * Manage and resolve incoming support requests through the ticketing system
 * Answer support client calls, emails, and online chats regarding website troubleshooting, site updates, plugin updates, server/hosting issues, email creation, troubleshooting, etc.
 * Assist with identifying the root cause of problems; manage and resolve issues
 * Set up development environments and launch websites
 * Assist our internal team with technical and training support
 * Perform related work as assigned or required


## Related Videos

- [Psychological Safety in Software Engineering - Jenny-Margrethe Vej & Alexandra Hou Aldershaab](https://www.wearedevelopers.com/videos/2142-psychological-safety-in-software-engineering-jenny-margrethe-vej-alexandra-hou-aldershaab)
- [The Resilience of the World Wide Web](https://www.wearedevelopers.com/videos/1281-the-resilience-of-the-world-wide-web)
- [WeAreDevelopers LIVE - the weekly developer show with Chris Heilmann and Daniel Cranney](https://www.wearedevelopers.com/videos/1309-wearedevelopers-live-the-weekly-developer-show-with-chris-heilmann-and-daniel-cranney)
- [Building Multi-Tenant ASP.NET Core Applications: Best Practices and Real-World Solutions](https://www.wearedevelopers.com/videos/1552-building-multi-tenant-asp-net-core-applications-best-practices-and-real-world-solutions)
- [NoLoJS - Avoiding JavaScript Cruft with HTML and CSS - Aaron T. Grogg](https://www.wearedevelopers.com/videos/1806-nolojs-avoiding-javascript-cruft-with-html-and-css-aaron-t-grogg)
- [Meta Harnesses: What the JS Framework Wars Teach Us About What Is Next for AI Agents](https://www.wearedevelopers.com/videos/100353-meta-harnesses-what-the-js-framework-wars-teach-us-about-what-is-next-for-ai-agents)

## Related Articles

- [What is a web developer?](https://www.wearedevelopers.com/magazine/18-what-is-a-web-developer)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany)
- [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)
- [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)