> Markdown version of [/jobs/ext/1472501-it-infrastructure-manager](https://www.wearedevelopers.com/jobs/ext/1472501-it-infrastructure-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Infrastructure Manager

- **Company:** Pivotal Solutions Inc
- **Location:** United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Active Directory, Amazon Web Services, Amazon Elastic Compute Cloud, Microsoft Azure, Backup Devices, Cloud Computing, Cyber Security, Domain Name System (DNS), Internet Services, Microsoft Office, Windows PowerShell, Microsoft SharePoint, Software Requirements Analysis, Wi-Fi Technology, Scripting, Okta, Microsoft Onedrive, Information Technology, Network Server, GXP
- **Published:** July 28, 2026
- **Apply:** https://www.dice.com/job-detail/b05bdd81-0c6b-48c5-a5de-220bcc6194e0

## About the Role

1. 5+ years of experience in IT, providing supervisory and direct technical support for IT Infrastructure
 2. 3+ years of IT experience in similarly sized growing Biotech companies
 3. Broad IT Infrastructure experience, with emphasis on Life Sciences-related systems delivery
 4. Proven experience with managing and utilizing cloud infrastructure in a service delivery process
 5. Successful experience managing the following infrastructure: Meraki FW/Wi-Fi, Azure, AWS EC2, InfoSec Monitoring Services, MS Active Directory, DNS, Okta, Server Backups, NAS Storage Solutions
 6. Knowledge or experience with the following infrastructure processes: DR and HA, Change Control, Maintenance management, InfoSec Breach Management
 7. Knowledge of applicable regulatory requirements, data privacy practices, and laws, including FDA 21 CFR Part 11, SOX, and HIPAA
 8. Must have a strong understanding of IT Infrastructure as part of a business function (SLAs, ITIL practices, etc.)
 9. Experience with Computer Systems Validation (CSV) and good documentation practices is highly desired
 10. Possess solid project management skills, can set and manage expectations extremely well, work effectively with others, and are exceedingly productive on your own while producing quality results
 11. Must communicate well, both in writing and verbally, including success in communicating ideas in both technical and user-friendly language and technical writing skills
 12. Results-oriented team player who leads by example and takes full accountability
 13. A passion for business transformation, the ability to lead change inclusively, and the desire to bring the best combination of skills together in a team
 14. Ability to operate in a cross-functional / matrix environment

## Description

We are seeking a highly skilled IT Infrastructure Manager to oversee and manage our multi-tiered IT infrastructure services, including networks, servers, and core infrastructure services in both AWS and Azure environments. This role requires a strong background in scripting with PowerShell, proficiency in managing and supporting server and infrastructure technologies, and expertise in administering Office 365 for user account and mailbox management., 1. Primary process owner for multi-tiered IT infrastructure services

 2. Manage networks, servers, and core infrastructure services (AWS, Azure, Meraki Networks, DNS, Email Protection, Okta, Data Protection)
 3. Script with PowerShell
 4. Administer Office 365 for user account and mailbox management, calendar processing, shared mailbox, distribution list management, and licensing
 5. Escalation support for all user account-related tasks
 6. Oversee and support IT Infrastructure Managed Service Provider
 7. Manage internet service providers across all Sites
 8. Share management of core Business platforms (Office 365, Zoom, SharePoint, Printers, OneDrive, Egnyte, etc.)
 9. Support conferencing technology such as Zoom, Zoom Rooms, and Teams
 10. Develop and improve the Infrastructure Service in the areas of monitoring, provisioning, and request processes
 11. Manage security incidents, investigations, resolutions, and reporting
 12. Drive resolution of high-severity outages impacting IT infrastructure
 13. Responsible for budget commitments, forecasting, and tracking for the group
 14. Contribute to the development of the IT vision; translate the vision into short-/long-term goals and deliverables
 15. Manage the engagement, delivery, and oversight of activities related to Infrastructure services provided by external vendors and service providers
 16. Lead the evaluation and selection of systems and infrastructure solutions in conjunction with IT strategy and business requirements
 17. Partner with the business areas to identify system requirements and translate business requirements into functional service projects, enhancements, and support
 18. Conduct design review of systems and applications to ensure adherence with identified stability, performance, and security standards
 19. Support GxP systems and SOX compliance activities


## Related Videos

- [Blueprints for Success: Steering a Global Data & AI Architecture](https://www.wearedevelopers.com/videos/1577-blueprints-for-success-steering-a-global-data-ai-architecture)
- [JavaScript? No. Java Scripts! - Scripting with Java](https://www.wearedevelopers.com/videos/2094-javascript-no-java-scripts-scripting-with-java)
- [Unleashing Potential Across Teams: The Power of Infrastructure as Code](https://www.wearedevelopers.com/videos/930-unleashing-potential-across-teams-the-power-of-infrastructure-as-code)
- [Intermediate Bitcoin Script](https://www.wearedevelopers.com/videos/25-intermediate-bitcoin-script)
- [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure)
- [Oops! Stories of supply chain shenanigans](https://www.wearedevelopers.com/videos/245-oops-stories-of-supply-chain-shenanigans)

## Related Articles

- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)
- [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager)
- [Should Tech Managers Be Developers First? Pros and Cons](https://www.wearedevelopers.com/magazine/327-should-tech-managers-be-developers-first-pros-and-cons)
- [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)