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# Application Manager & Technical Support CRM (Microsoft Dynamics 365)

- **Company:** Bundesbeschaffung GmbH
- **Location:** Wien, Austria (Remote available)
- **Salary:** €44,205.0
- **Contract:** Permanent contract
- **Skills:** Software Applications, Microsoft Dynamics, Software Systems
- **Published:** July 29, 2026
- **Apply:** https://www.karriere.at/jobs/10028010

## About the Role

* Sehr gute Deutschkenntnisse (C2)
 * Mehrjährige Erfahrung im IT-Support sowie technisches Verständnis (Dynamics 365, Microsoft Softwareanwendungen..)
 * Erfahrung im Requirements Engineering (User Stories, Change Requests, etc.)
 * Analytische und lösungsorientierte Arbeitsweise zur Identifikation, Nachverfolgung und Behebung von System- und Datenproblemen
 * Hohe Eigeninitiative, Lernbereitschaft und Verantwortungsbewusstsein
 * Ausgeprägte Serviceorientierung, Kommunikationsstärke sowie Teamfähigkeit und Zuverlässigkeit

## Description

* Administration und Konfiguration von Microsoft Dynamics 365
 * 2nd-Level-Support sowie Analyse und Behebung fachlicher und technischer Probleme
 * Beratung & Schulung der Mitarbeitenden zur optimalen Nutzung der Softwarelösungen
 * Betreuung von CRM-Schnittstellen und angebundenen Systemen
 * Analyse, Optimierung und Weiterentwicklung der bestehenden Systemprozesse & Funktionen
 * Koordination und Abstimmung mit internen Stakeholdern und externen Dienstleistern


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