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# 2nd Line Support engineer

- **Company:** Actief Interim
- **Location:** Ieper, Belgium
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Unix, Linux, Computerised Systems
- **Published:** July 29, 2026
- **Apply:** https://www.vdab.be/vindeenjob/vacatures/74261355

## About the Role

* Hands-on ervaring met Windows/Linux/Android-omgevingen.
 * Goed begrip van computersystemen, mobiele apparaten en andere technische producten.

## Description

Als Tweedelijns Support Engineer ben je verantwoordelijk voor het analyseren, diagnosticeren en oplossen van incidenten, verzoeken en problemen met betrekking tot software en hardware. Je fungeert als technisch expert om incidenten te beheren die niet zijn opgelost door eerstelijnsondersteuning. Je ondersteunt eindgebruikers met een hoog niveau van klantenservice, conform de normen van onze klant. Tot slot zul je helpen bij het automatiseren van eerstelijns taken en activiteiten. In deze rol rapporteer je aan de Support Manager en wordt je af en toe gevraagd om naar de andere locatie in België te reizen. Kennis van Unix is een belangrijke troef in deze functie.


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