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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # SDA Network Technician III TS - **Company:** RMantra Solutions Inc. - **Location:** Hill Air Force Base, UT, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Configuration Management Databases, Cyber Security, Information Systems, Wavelength-Division Multiplexing, Internet Protocol, Network Troubleshooting, Network Monitoring, Routing, Juniper, Network Support, Cisco, Servicenow - **Published:** May 23, 2026 - **Apply:** https://www.clearancejobs.com/jobs/8931403/sda-network-technician-iii-ts ## About the Role Must possess an active U.S. Secret security clearance with the ability to obtain and maintain a Top Secret clearance. DoD 8570 Compliance: Must hold an active DoD 8570 IAT Level II baseline certification (e.g., Security+ CE, or equivalent) valid on your start date. Operations Flexibility: Absolute ability to support a continuous 24/7/365 shift work schedule. Network Experience: Demonstrated experience with alarm surveillance, fault management, performance management, or LAN maintenance. Topologies: General understanding of both transport and IP network topologies. Technical Expertise: Must possess hands-on proficiency in three or more of the following technologies: Cisco / Juniper routers and switches. Routing protocols and crypto devices DSN / DRSN and Video Services Promina, MSPP, DWDM, or Optical Switching Required Education & Experience High School Diploma (or equivalent) combined with 2-4 years of direct network technician experience. Experience working within GSMO framework environments is highly preferred. ## Description RMantra Solutions is seeking a cleared Network Technician to support critical defense operations at Hill AFB. You will join our Operations and Maintenance (O&M) team to provide 24/7/365 real-time monitoring, fault isolation, and network restoration services. This role sits at the front lines of maintaining vital Defense Information Systems Network (DISN) infrastructure and requires a proactive approach to handling network incidents. Key Responsibilities: Network Monitoring & Incident Management Real-Time Surveillance: Monitor network events and element management failures globally on a 24/7/365 basis using multiple monitoring tools. Ticket Management: Create, update, track, and monitor incident tickets within ServiceNow from creation through resolution. Fault Isolation: Diagnose and troubleshoot systems, hardware, software, circuits, and facilities to locate the root cause of network issues. Incident Correlation: Analyze alarms proactively to filter, correlate, and isolate root causes of complex infrastructure faults. Restoration & Fault Correction Service Restoration: Restore networks to full operation, executing circuit reroutes and normalization due to outages, degradations, or Authorized Service Interruptions (ASIs). Circuit Rerouting: Reroute routine circuits within 24 hours of notification and document changes in the Configuration Management Database (CMDB).Vendor Coordination: Collaborate with external service providers to replace faulty elements and track service restoration to meet strict DISN Service Level Agreements (SLAs). Verification: Confirm total service restoration with customers before closing out tickets. Communication & Leadership Support Situational Awareness: Provide timely, high-level situational awareness updates to leadership and impacted user communities using approved communication channels. Escalation Management: Handle fault escalations and status updates seamlessly between Tier 1 and Tier 2 support levels. Collaboration: Work directly under the guidance of the Shift Lead and O&M leadership while providing technical insight to peers and customers. Training Support: Assist in training Network Controllers, evaluate Standard Operating Procedures (SOPs), and provide constructive feedback on O&M tools. ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Creating a routing app with Google Maps API from scratch](https://www.wearedevelopers.com/videos/831-creating-a-routing-app-with-google-maps-api-from-scratch) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) - [A Technical Introduction to Bitcoin's 2nd Layer- The Lightning Network](https://www.wearedevelopers.com/videos/15-a-technical-introduction-to-bitcoin-s-2nd-layer-the-lightning-network) - [From Bedside Beeps to Interoperable Bytes – Getting your medical devices ready to talk the IEEE 11073 language](https://www.wearedevelopers.com/videos/771-from-bedside-beeps-to-interoperable-bytes-getting-your-medical-devices-ready-to-talk-the-ieee-11073-language) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [Basic And Advanced Networking in Dart and Flutter](https://www.wearedevelopers.com/magazine/112-basic-and-advanced-networking-in-dart-and-flutter) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)