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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Analyst - Data Centre Operations - **Company:** Redcentric plc - **Location:** Woking, UK - **Contract:** Permanent contract - **Skills:** Data Centers, IBM Hardware Management Console, Networking Hardware, Networking Basics, System Testing, Data Logging, Building Management System (BMS), Delivery Pipeline, Network Server - **Published:** July 29, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=f37b7e4b74cdcc00 ## About the Role Essential * Strong understanding of data centre infrastructure, including power, cooling, structured cabling, and networking fundamentals. * Hands-on experience with hardware installation, diagnostics, and cable fault-finding. * Excellent problem-solving skills with a high level of attention to detail. * Strong customer service skills with clear written and verbal communication. * Ability to work in a physically demanding environment and comply with strict safety processes. * Willingness to work shifts, including nights, weekends, and on-call rotations as required., * Reliable, proactive, and able to work independently or as part of a team. * Calm under pressure, with a structured approach to incidents and operational tasks. * Committed to maintaining high standards of professionalism, safety, and service quality. ## Description The Data Centre Operations Analyst is responsible for ensuring the continuous, secure, and efficient operation of the data centre environment. This role provides hands-on technical support, cabling infrastructure maintenance, and high-quality service delivery to both internal teams and customers. The Analyst plays a key role in maintaining service availability, physical security, and operational excellence across the data centre., Infrastructure Deployment & Hardware Management * Perform rack and stack activities, including installing, relocating, and decommissioning servers, networking equipment, and storage systems. * Execute patching requests across copper and fibre infrastructure, ensuring clean, accurate, and standards-compliant cable management. * Conduct fibre and copper cable fault-finding to diagnose and resolve connectivity issues. * Carry out basic equipment, cabinet, and patching audits to ensure accurate asset and connectivity records. * Manage media-handling duties such as tape swaps, logging, and secure media movements. Operational Support & Service Delivery * Respond to and complete remote hands requests for customers and internal engineering teams. * Support incident resolution by performing onsite diagnostics, troubleshooting, and hands-on intervention in collaboration with support teams. * Assist with change requests, ensuring all work is performed safely, accurately, and within approved windows. * Contribute to project-related activities, including new deployments, infrastructure upgrades, and hardware migrations. * Provide professional customer service through proactive communication, timely updates, and high-quality operational support. * Provide out-of-hours ticket and customer management for non-staffed sites within the group, ensuring service continuity and appropriate escalation. * Deliver remote hands support for additional data centre locations as required or organise the call-out of a suitable engineer when local staff are unavailable. Connectivity & Cabling Management * Provision, test, and document cross-connects between customer cabinets, network providers, and internal services. * Maintain structured cabling systems and ensure consistent standards for labelling, routing, and documentation. Monitoring & Facilities Support * Conduct out-of-hours Building Management System (BMS) monitoring, ensuring environmental conditions remain stable and responding promptly to alerts. Escalating to on call engineer any alerts that can't be dealt with onsite staff. * Assist facilities engineers with weekly fire system testing. * Support cabinet security processes, including access verification, audit activities, and adherence to physical security policies. Health, Safety & Compliance * Act as a trained Fire Warden, participating in fire drills, safety checks, and emergency procedures. * Serve as a First Aider, providing initial response to onsite incidents and ensuring staff and visitor safety. * Maintain compliance with all health, safety, operational, and security standards across the data centre., * Join a PE-backed scale-up with significant growth momentum and a strong delivery pipeline. * Lead complex, high-value projects at the heart of Europe's data centre expansion. * Work alongside industry leaders who combine deep technical expertise with a delivery mindset. * Shape standards, systems, and teams that will define the next phase of our growth. * Be part of a culture that values accountability, excellence, continuous development and progress. ## Related Videos - [The Sustainability Race: AI's Promises, Pitfalls and Potential](https://www.wearedevelopers.com/videos/100155-the-sustainability-race-ai-s-promises-pitfalls-and-potential) - [Crypto-secure Data Management with In-Database Blockchain](https://www.wearedevelopers.com/videos/632-crypto-secure-data-management-with-in-database-blockchain) - [How To Test A Ball of Mud](https://www.wearedevelopers.com/videos/173-how-to-test-a-ball-of-mud) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Building the Nervous System of AI - Michael Kagan (NVIDIA)](https://www.wearedevelopers.com/videos/2133-building-the-nervous-system-of-ai-michael-kagan-nvidia) - [From Cloud Racks to Control Cabinets: Operating Kubernetes on Edge Devices](https://www.wearedevelopers.com/videos/100160-from-cloud-racks-to-control-cabinets-operating-kubernetes-on-edge-devices) ## Related Articles - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)