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# IT Techniker Onsite 2nd Level Support

- **Company:** puro Personaldienstleistung GmbH
- **Location:** Wiesbaden, Germany
- **Salary:** €48,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Information Technology
- **Published:** July 29, 2026
- **Apply:** https://www.xing.com/jobs/wiesbaden-it-techniker-onsite-2nd-level-support-156664494

## About the Role

* Abgeschlossene IT-Ausbildung mit erster Berufserfahrung im Support
 * Freude am Kundenkontakt und lösungsorientierte Arbeitsweise
 * Fundierte Kenntnisse in Windows-Umgebungen und Microsoft 365
 * Strukturierte und zuverlässige Arbeitsweise
 * Sehr gute Deutsch- sowie gute Englischkenntnisse

## Description

* Annahme und Bearbeitung von Kundenanfragen im 1st- und 2nd-Level-Support
 * Betreuung und Betrieb von IT-Arbeitsplätzen bei Kunden
 * Administration und Support von Microsoft 365-Umgebungen
 * Installation, Konfiguration und Wartung von Hard- und Software
 * Einweisung von Anwendern in Systeme und Endgeräte
 * Dokumentation von Supportprozessen und Mitarbeit an deren Optimierung
 * Optional: Durchführung kleinerer IT-Projekte je nach Qualifikation


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