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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Delivery Manager - Corporate Services - **Company:** Ayvens France - **Location:** Paris, France - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Unity 3d, Microsoft Excel, JIRA, Microsoft Azure, Information Technology Operations, Power BI, IT Architecture, Information Technology, Tools for Reporting, Servicenow - **Published:** July 29, 2026 - **Apply:** https://fr.indeed.com/viewjob?jk=4c60ee333c988b14 ## About the Role The ideal candidate has strong coordination and stakeholder management skills, combined with a solid understanding of IT service delivery, support operations, and governance frameworks. You are comfortable working in complex international environments, collaborating with distributed teams, and driving operational excellence through data-driven decision-making and continuous improvement. * Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent professional experience. * 4-8 years of experience in IT Service Delivery, Application Support, IT Operations, or a similar coordination role. * Experience working within international organizations and offshore delivery models, including collaboration with geographically distributed teams. * Strong knowledge of IT service management, governance processes, KPI monitoring, and operational performance management. * Good understanding of IT architecture principles and their role in ensuring scalable and sustainable solutions. * Hands-on experience with tools such as ServiceNow, Unity, Jira, Azure DevOps, and reporting tools such as Excel and Power BI. * Excellent communication, analytical, problem-solving, and stakeholder management skills, with a proactive and continuous improvement mindset. * Fluent in English is required. ## Description As our new IT Delivery Manager - Corporate Services , you will be responsible for supporting the deployment and maturity of the Corporate Services operating model across applications and services. You will ensure effective governance execution, operational coordination, service performance, and continuous improvement while fostering strong collaboration between Product, Support, Development, Infrastructure, Architecture, and Global Service Center teams. Working in an international environment with offshore teams, you will drive service excellence, improve operational performance, and ensure alignment with architecture standards to support scalable and sustainable solutions., * Implementing and maintaining Corporate Services governance standards and ensuring adherence across applications and services. * Coordinating activities between Product Owners, Business Stakeholders, Support, Development, Infrastructure, and Architecture teams to ensure effective delivery. * Monitoring support backlogs, ticket quality, ageing, and escalations while driving improvements across support operations and offshore teams. * Tracking project progress, dependencies, risks, and action plans while supporting prioritization and delivery planning activities. * Producing operational dashboards, reports, and KPI metrics to provide clear visibility on service performance and delivery outcomes. * Driving continuous improvement initiatives, promoting best practices, and supporting the rollout of the Corporate Services operating model. * Ensuring alignment with enterprise architecture standards and contributing to the consistency, scalability, and quality of delivered solutions. ## Related Videos - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Reality and Beyond: Coding a Drone Using {Unity 3D .NET} and ChatGPT AI!](https://www.wearedevelopers.com/videos/702-reality-and-beyond-coding-a-drone-using-unity-3d-net-and-chatgpt-ai) - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Companies to Work For in Paris: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/190-best-companies-to-work-for-in-paris-top-25-companies-in-2023) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Best Companies to Work For in France: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/189-best-companies-to-work-for-in-france-top-25-companies-in-2023) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)