> Markdown version of [/jobs/ext/1477116-tecnico-soporte-h-m-x](https://www.wearedevelopers.com/jobs/ext/1477116-tecnico-soporte-h-m-x). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# TECNICO SOPORTE (H/M/X)

- **Company:** Manpower Group
- **Location:** Valencia, Spain
- **Contract:** Temporary to permanent
- **Skills:** Active Directory, Dynamic Host Configuration Protocol, Domain Name System (DNS), Electronic Mailing, Web Browsers, Virtual Private Networks (VPN), Microsoft Visual Studio, Microsoft Office, SQL Databases, Virtual Local Area Networks, Web Services, Wi-Fi Technology, ARUBA, Information Technology, Cisco, Servicenow
- **Published:** July 29, 2026
- **Apply:** https://www.manpower.es/es/empleos/it-y-telecomunicaciones/tecnico-soporte-h-m-x-/737918

## About the Role

Ciclo Formativo de Grado Superior en Informática o similar.
Experiencia mínima de 1 año en un puesto de Help Desk o Soporte Técnico.
Conocimientos de:
Windows 11 Pro a nivel Help Desk.
Gestión de incidencias mediante herramientas de ticketing.
Active Directory (consultas de usuarios y grupos).
Redes: IP, MAC, VLAN, DNS, DHCP y VPN Cisco.
Navegadores, correo electrónico y servicios web.
Buen manejo de Microsoft Office.
Excelente atención telefónica y orientación al usuario.
Se valorará
Experiencia con ServiceNow.
Manejo de certificados digitales y accesos a sedes electrónicas.
Conocimientos de:
Aruba WiFi.
Zscaler.
CrowdStrike.
Visual Studio.
SQL Express.
Buscamos personas...
Dinámicas y proactivas.
Con facilidad de aprendizaje.
Orientadas al cliente.
Con capacidad para trabajar en equipo.
Con buenas habilidades de comunicación y trato profesional.

## Description

Atención telefónica a usuarios y resolución de incidencias técnicas de primer nivel.
Registro, seguimiento y cierre de incidencias mediante herramienta de ticketing.
Soporte en incidencias de software y hardware.
Asistencia en el uso de herramientas corporativas.
Escalado de incidencias cuando sea necesario.


## Related Videos

- [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team)
- [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management)
- [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy)
- [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases)
- [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right)
- [Robots are coming into the wild! Full-Stack Robotics Engineers, be ready!](https://www.wearedevelopers.com/videos/479-robots-are-coming-into-the-wild-full-stack-robotics-engineers-be-ready)

## Related Articles

- [Spanish Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/353-spanish-business-culture-and-etiquette)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam)
- [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)