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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Analyst I (Dallas, TX) - Austin Industries - **Company:** Austin Industries - **Location:** Austin, TX, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Artificial Intelligence, Microsoft Azure, Disaster Recovery, Identity and Access Management, Issue Tracking Systems, Network Security, Local Security Policy, Microsoft Office, Windows Servers, Windows PowerShell, Azure Active Directory, Microsoft SharePoint, Virtual Machines, Office365, Information Technology, Hardware Asset Management, Network Server, Azure Resource Manager, User Accounts - **Published:** July 29, 2026 - **Apply:** https://dejobs.org/x/x/970F59DE190A4D56A9BD451EC7F11299/job/ ## About the Role * Bachelor's degree in Information Technology or related is highly preferred * Strong knowledge of Active Directory and Entra, Exchange Online, Teams, CoPilot and OneDrive * Ability to install, configure, maintain, troubleshoot, and administer IT systems, servers, operating systems, and applications * Experience working with a ticketing system to manage and monitor support tickets * Knowledge of Azure resources such as Resource Groups, Virtual Machines, VNet, etc. * Understanding of basic AI concepts and terminology * Relevant certifications (e.g., Microsoft Certified or Azure Solutions Administrator) a plus * Experience with Critical IT Systems and Applications: * Microsoft Azure, including servers, resource groups, networking, and storage. * Microsoft Active Directory (AD)/Azure Active Directory (AAD) and Identity Management * Microsoft Office 365, including mailbox administration, policies, and restore. * Windows Server 2012, 2016, 2019, 2022 * Exchange, hybrid, shared calendars, and public folders * Microsoft Teams and Teams Telephony * Hybrid infrastructure (on-premises and cloud) * Ticketing systems for creating, monitoring, updating, and escalating requests * PowerShell/MSGraph for developing and updating Azure and Office 365 scripts * Exceptional customer service skills, with a strong focus on building and maintaining positive relationships internally and externally * Ability to manage multiple tasks and projects simultaneously with attention to detail * Excellent written and verbal communication skills * Strong critical thinking skills and documentation skills Requirements: * Minimum of 3+ years of experience as a Windows System Administrator with expertise in: * Active Directory (AD) and Azure Active Directory (AAD) * Windows Server 2012, 2016, 2019, 2022 * Azure Administration, including servers, virtual networks, and network security groups. * Office 365 Administration and Licensing Management * Applicants must be legally authorized to work for ANY employer in the United States. Austin Industries is unable to sponsor or take over sponsorship of an employment visa for this position. ## Description * Analyze, troubleshoot, and resolve IT systems and application issues * Manage and maintain Microsoft 365 applications including Exchange Online, SharePoint Online, Teams, and OneDrive * Administer Azure Active Directory, user accounts, licenses, and security settings * Provide technical support and training to end-users on Office 365 tools and services * Ensure system performance, reliability, and compliance with SLAs * Monitor and maintain servers, storage, security hardware, software, and services to ensure availability, stability, and performance scalability * Manage IT systems inventory and oversee software and hardware lifecycle, addressing server and application vulnerabilities * Maintain documentation for systems, business continuity, and disaster recovery * Ensure compliance with organizational policies, security standards, and industry best practices * Collaborate with IT teams and stakeholders to identify requirements and implement effective solutions * Assist in project planning, risk assessment, and tracking * Perform other duties as assigned ## Related Videos - [Kubernetes Security - Challenge and Opportunity](https://www.wearedevelopers.com/videos/412-kubernetes-security-challenge-and-opportunity) - [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes) - [AX is the only Experience that Matters](https://www.wearedevelopers.com/videos/1404-ax-is-the-only-experience-that-matters) - [tRPC: API schemas are pure overhead](https://www.wearedevelopers.com/videos/796-trpc-api-schemas-are-pure-overhead) - [Swapping Low Latency Data Storage Under High Load](https://www.wearedevelopers.com/videos/746-swapping-low-latency-data-storage-under-high-load) - [Agentic AI - From Theory to Practice: Developing Multi-Agent AI Systems on Azure](https://www.wearedevelopers.com/videos/1532-agentic-ai-from-theory-to-practice-developing-multi-agent-ai-systems-on-azure) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)