> Markdown version of [/jobs/ext/1478352-it-site-support-technician](https://www.wearedevelopers.com/jobs/ext/1478352-it-site-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Site Support Technician - **Company:** Loft Orbital Solutions - **Location:** Toulouse, France - **Experience:** Experienced - **Salary:** €32,000.0 - €35,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Amazon Web Services, Macintosh Computers, Confluence, JIRA, Software as a Service, Linux, DevOps, Domain Name System (DNS), IT Management, Virtual Private Networks (VPN), Virtual Local Area Networks, Okta, Office365, Kubernetes, Slack, Atlassian Tools, Gsuite, Docker - **Published:** July 29, 2026 - **Apply:** https://fr.indeed.com/viewjob?jk=3709ed01fa8d2ffd ## About the Role * 2+ years of hands-on IT support experience following industry best practices * Professional working proficiency in English (spoken and written) - you'll support our Toulouse team locally and collaborate daily with an international team * Strong end-user support skills and a customer-service mindset - able to translate technical issues into plain language * Experience with internal corporate networking (DNS, VPN, VLANs) * Experience administering SaaS environments and SSO technologies (e.g., Okta, Google Workspace, O365) * Based in (or able to relocate to) the Toulouse area; this is an on-site role Nice to haves: * Experience with Okta administration * Experience using/supporting Linux as a desktop operating system * Knowledge of Atlassian products (Jira, Confluence) * Working knowledge of industry security practices * Experience with GCP or AWS in a DevOps/SRE capacity * Kubernetes or Docker experience ## Description Loft Orbital's mission is to make space simple for organizations, and Loft IT's mission is to make work simple for employees. Our Toulouse office is growing, and we're looking for an IT Support Technician to join our international IT team. Working alongside our IT Site Lead, you'll be a go-to person on the ground for Toulouse-based support, while contributing to IT activities across all of our offices worldwide. You'll focus most of your time on end-user support and onboarding, with opportunities to grow into infrastructure and application administration. We're looking for someone who is passionate about technology, has a customer-centric personality, and intrinsically understands how good IT enables a business. This is a great role for someone with solid support experience looking to level up their career - not an entry-level position, but one with plenty of room to grow., * Work with our People Team to facilitate employee onboarding across our offices, and be the on-site IT contact for all Toulouse new hires * Provision Mac, Windows, and Linux laptops for new employees via our MDM tooling * Create and manage permissions for end-user SaaS accounts (Okta, Google Workspace, Slack, Atlassian, etc.) Documentation (15%) - At Loft, documentation is as important as completing the task: * Document new projects as well as existing systems * With direction from IT leadership, maintain and update IT's internal doc repos (how-to's, IT policy, etc.) - strong written English required, as our documentation is shared across all offices Facilities Care (15%) - Join the team in charge of taking care of our offices in Toulouse : * Provide assistance and perform break/fix work for AV conference rooms * Help keep the offices safe and secure * Get involved in maintenance and improvement projects of the offices ## Related Videos - [Starting business without breaking the bank: Self hosted OSS productivity ecosystem](https://www.wearedevelopers.com/videos/1219-starting-business-without-breaking-the-bank-self-hosted-oss-productivity-ecosystem) - [Stack Overflow: Community and AI](https://www.wearedevelopers.com/videos/600-stack-overflow-community-and-ai) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Cloud as the new mainframe: why the cloud hype does not reflect the dev reality](https://www.wearedevelopers.com/videos/797-cloud-as-the-new-mainframe-why-the-cloud-hype-does-not-reflect-the-dev-reality) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) - [Let developers develop again](https://www.wearedevelopers.com/videos/463-let-developers-develop-again) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers) - [Best Companies to Work For in Paris: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/190-best-companies-to-work-for-in-paris-top-25-companies-in-2023) - [Best Companies to Work For in France: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/189-best-companies-to-work-for-in-france-top-25-companies-in-2023) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)