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# Systems and Software Issue Resolution Specialist

- **Company:** Premea Limited
- **Location:** Warwickshire, UK
- **Salary:** £74,464.0
- **Contract:** Contract
- **Skills:** Agile Methodology, Systems Integration
- **Published:** July 29, 2026
- **Apply:** https://www.premea.co.uk/job/systems-and-software-issue-resolution-specialist-5979940/apply

## About the Role

We are seeking a highly skilled and detail-oriented Systems and Software Issue Resolution Specialist to join a premium automotive brand's Central Systems Integration (CSI) team. This role is pivotal in diagnosing and resolving software and systems issues during the development phase of cutting-edge automotive vehicle platforms. The successful candidate will play a critical role in ensuring the seamless integration of software across multiple ECUs, contributing to the delivery of advanced vehicle features and systems., * Strong knowledge of issue/defect management processes and tools.

 * Proficiency in root cause analysis techniques and problem-solving methodologies.
 * Solid understanding of software integration principles and dependencies.
 * Excellent communication skills, with the ability to lead discussions on complex or sensitive matters.
 * High attention to detail and process discipline.
 * Experience working within structured project governance frameworks (e.g., PMO, programme teams).
 * Familiarity with Agile and Waterfall delivery models.
 * Degree or equivalent experience in a relevant field.

## Description

* Lead the diagnosis and resolution of complex software and systems issues during the vehicle development phase.
 * Determine the urgency of issues during initial investigations and ensure accurate data capture for effective triage.
 * Maintain and update key testing assets, assisting in the testing of complex systems and issues.
 * Collaborate with cross-functional teams to ensure issues are understood, prioritised, and resolved efficiently.
 * Develop, interpret, and present metrics, KPIs, and performance dashboards to track issue resolution progress.
 * Facilitate regular issue review meetings, ensuring clear ownership and timely follow-up.
 * Maintain structured issue registers and tracking systems with precision and discipline., * Engage directly with complex software and systems issues to gather data, define problems, and analyse root causes.
 * Coordinate with various teams to identify ownership and drive resolution of issues.
 * Ensure testing assets are up-to-date and contribute to hands-on testing of intricate systems.
 * Monitor and report on issue resolution progress using performance metrics and dashboards.
 * Participate in regular review meetings to ensure alignment and accountability across teams.

Benefits

 * Opportunity to work with a premium automotive brand at the forefront of innovation.
 * Gain experience in a dynamic and collaborative environment.
 * Contribute to the development of cutting-edge vehicle platforms.


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