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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Interim UK People Transformation Lead - 12-month FTC (Family Leave Cover) - **Company:** Knight Frank - **Location:** London, UK - **Experience:** Expert - **Contract:** Temporary contract - **Skills:** HR Analytics, SAP (Applications), HR Software, Data Analytics, Workday, Servicenow - **Published:** July 29, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=c80ee6d869ea25ba ## About the Role * Experienced Programme Manager with a strong background in process improvement and leading multidisciplinary project teams, leveraging both internal and external capabilities. * Proven experience developing governance structures, including risk management and decision-making frameworks. * Deep understanding of HRIS platforms, including Workday, SAP and ServiceNow, alongside HR processes and HR service delivery. * A genuine interest in automation and the use of data and technology to drive optimisation and business value., * Strong communicator with the ability to engage and influence stakeholders at all levels, tailoring messages for both technical and non-technical audiences. * Data-confident and analytical, with excellent problem-solving skills and the ability to simplify complexity. * Proactive, highly organised and methodical, with the ability to thrive in a fast-paced environment. * Confident in prioritisation and balancing risk, impact and value while operating in an evolving and sometimes ambiguous environment. * Passionate about collaboration, continuous improvement and delivering an excellent stakeholder experience. * Comfortable making data-informed decisions and measuring the impact of change. ## Description * Define and execute a business process optimisation strategy aligned to organisational goals. * Champion a culture of continuous improvement and operational excellence. * Act as a trusted advisor to senior stakeholders on People initiatives. * Drive cultural change and foster innovation across People functions. Process Design & Improvement * Oversee the analysis of existing processes to identify inefficiencies and opportunities for improvement. * Redesign People processes and technologies to align with business strategy and enhance the employee experience. * Design and implement sustainable, lean and scalable processes. * Lead process re-engineering initiatives using Lean, Six Sigma or similar methodologies. * Implement automation and digital solutions to streamline workflows. * Establish performance metrics and governance frameworks to monitor outcomes. * Ensure seamless, compliant end-to-end People processes within Workday and beyond. * Develop and maintain process governance frameworks and standards. Stakeholder Engagement * Collaborate closely with People Analytics and Product teams (the Build Team), alongside People Operations and the wider Run Team, including Employee Relations, Benefits and Reward, to prioritise optimisation initiatives. * Build strong relationships across the organisation to support change readiness and adoption. * Define clear process ownership and communication across People, Technology and Finance teams. * Communicate process changes effectively to maximise adoption and minimise disruption. Performance Measurement * Define KPIs and metrics to measure process efficiency and effectiveness. * Report on the progress and impact of optimisation initiatives to executive leadership. * Ensure People practices remain aligned to organisational goals and objectives. Change Management * Lead knowledge sharing and maintain documentation relating to change, communications and training. * Assess change impacts and support the successful embedding of optimised processes alongside Talent & Culture colleagues., This is an opportunity to play a key role in transforming the People function within one of the world's leading property consultancies. You will work with senior stakeholders, influence strategic change and help shape a more efficient, data-driven and employee-focused future. ## Related Videos - [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around) - [Destigmatizing the Workplace: Building Real Inclusion](https://www.wearedevelopers.com/videos/1492-destigmatizing-the-workplace-building-real-inclusion) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [The HR Revolution: Breaking Free from Policies to People Experience](https://www.wearedevelopers.com/videos/1776-the-hr-revolution-breaking-free-from-policies-to-people-experience) - [Employee Happiness: The Underrated Growth Engine](https://www.wearedevelopers.com/videos/1310-employee-happiness-the-underrated-growth-engine) - [Key HR Trends in 2024: Overcoming a Year of Emotional Disconnect](https://www.wearedevelopers.com/videos/1271-key-hr-trends-in-2024-overcoming-a-year-of-emotional-disconnect) ## Related Articles - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Top HR Tech Conferences in 2024](https://www.wearedevelopers.com/magazine/303-top-hr-tech-conferences-in-2024) - [Best Companies to Work For in The UK: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/186-best-companies-to-work-for-in-the-uk-top-25-companies-in-2023) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk)