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# Working Student in International Service IT & Processes iv.)

- **Company:** Robert Bosch GmbH
- **Location:** Wernau (Neckar), Germany (Remote available)
- **Contract:** Temporary contract
- **Skills:** Agile Methodology, JIRA, Information Systems, IT Management, Microsoft Office, SAP Solution Manager, Signavio
- **Published:** July 29, 2026
- **Apply:** https://de.indeed.com/viewjob?jk=7470fe3c583c33a1

## About the Role

* Education: studies in the field of Business Administration, Economics, IT Management, Information Systems or comparable
 * Experience and Knowledge:
 + confident use of MS Office
 + initial exposure to tools such as Jira, Signavio, or SAP Solution Manager as an advantage
 + first practical experience in an international or cross-functional environment as a plus
 * Personality and Working Practice: you are a strong communicator and team player who collaborates effectively across diverse and interdisciplinary teams, works in a structured, proactive, and self-driven way, quickly grasps complex topics, feels comfortable with IT-related content, and takes ownership of tasks and responsibilities
 * Work Routine: our hybrid model provides you with a balanced mix of on-site presence and remote work
 * Enthusiasm: passion for customer service and the continuous improvement of service business processes; strong interest in digital processes and business transformation; eagerness to learn and adapt to new technologies; motivation to contribute to digital transformation initiatives
 * Languages: very good in German and English

## Description

* You will become part of an international and collaborative environment where business, IT, and operations work closely together and contribute to day-to-day teamwork across functions.
 * You will support our ongoing digital transformation initiatives by testing new functionalities, preparing training materials, and contributing to change management activities.
 * Working on topics such as service process harmonization across countries, service partner management, and warranty processes, you will help strengthen our global service organization.
 * As our service solutions expand into additional countries, you will contribute to market scoping activities and coordinate with international stakeholders.
 * You will assist with project management activities, including progress tracking, reporting, and maintaining Jira-based project plans to ensure transparency throughout implementation and rollout phases.
 * By documenting, standardizing, and continuously improving service processes, you will help maintain a consistent and up-to-date process landscape.
 * Along the way, you will gain hands-on experience in service process management, requirements engineering, agile ways of working, and the operational aspects of an international service network.


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