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# IT-Support-Spezialist im First-Level Support

- **Company:** DIS AG
- **Location:** Mannheim, Germany (Remote available)
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Medical Software, Software Maintenance, Information Technology
- **Published:** July 29, 2026
- **Apply:** https://www.adzuna.de/details/5818405011

## About the Role

* Abgeschlossene IT-Ausbildung oder mindestens zwei Jahre Berufserfahrung im IT-Support

Fundierte Kenntnisse im Microsoft-Umfeld und idealerweise Erfahrung in der Gesundheits-IT
Kommunikationsstärke und Geduld im Umgang mit Anwendern
Problemlösungsorientierte Arbeitsweise und Teamfähigkeit

## Description

* Erster Ansprechpartner für medizinisches Personal bei IT-Fragen

Unterstützung bei der Softwarepflege und Systemwartung
Durchführung von Arbeitsplatzumzügen und Neueinrichtungen
Identifizierung von IT-Problemen und Lösung wiederkehrender Störungen
Bearbeitung komplexer IT-Probleme im Zusammenhang mit medizinischer Software und Geräten
Fehleranalyse und -behebung bei technischen Problemen


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