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# 1st & 2nd Level IT-Support

- **Company:** DIS AG
- **Location:** Worms, Germany (Remote available)
- **Salary:** €45,000.0 - €55,000.0
- **Contract:** Permanent contract
- **Skills:** Hyper-V, Internet Protocol, Microsoft Office, Operational Systems
- **Published:** July 29, 2026
- **Apply:** https://www.adzuna.de/details/5818405003

## About the Role

* Sicherer Umgang mit Microsoft Client-Betriebssystemen

Abgeschlossene IT-Ausbildung oder entsprechendes IT-Studium
Grundlegende Kenntnisse in IP-Netzwerken und Servern
Idealerweise Kenntnisse in Hyper-V, NAS-Systemen, Backup-Lösungen und IT-Sicherheitsprodukten
Selbstständige und strukturierte Arbeitsweise
Lösungsorientierung und Kundenorientierung

## Description

* Durchführung von Fehleranalysen und Remote-Fehlerbehebungen

Remote-Support auf 1st- und 2nd-Level-Ebene
Verwaltung und Administration von Microsoft Clients- und Serversystemen
Betreuung der Standard-Applikationen wie Microsoft Office-Produkte
Annahme, Klassifizierung und Bearbeitung von Störungsmeldungen und Serviceanfragen via Ticketsystem und Telefon


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