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# IT Desktop Support Technician

- **Company:** IMI Climate Control
- **Location:** Erwitte, Germany (Remote available)
- **Contract:** Permanent contract
- **Skills:** Active Directory, Microsoft Azure, Cyber Security, Microsoft Office, Citrix Systems, Systems Integration, Malware, Hardware Infrastructure
- **Published:** July 29, 2026
- **Apply:** https://de.indeed.com/viewjob?jk=9f7d554c504efddf

## About the Role

* Abgeschlossene Ausbildung zum Fachinformatiker/in Systemintegration oder Informatikkaufmann/-Frau
 * Erste Berufserfahrung im IT-Support von Vorteil
 * Kenntnisse in Active Directory, Office 365, Azure, Netzwerken, Citrix und IT-Hardware
 * Microsoft-Zertifizierungen oder ITIL-Kenntnisse von Vorteil
 * Gute Englischkenntnisse
 * Sicherer Umgang mit Computer- und Mobilgeräten
 * Fähigkeit, selbstständig und im Team zu arbeiten
 * Analytisches Denken und ausgeprägte Problemlösungskompetenz
 * Starke Kommunikationsfähigkeiten

## Description

* First-Level-Support für Hard-/Software, Windows, Office 365 und Remotezugriffe
 * System- & Netzwerkbetrieb: Monitoring, Backups, LAN/WLAN-Diagnose
 * Benutzer- & Geräteverwaltung: AD-Konten, Berechtigungen, PC-Installation, Mobile-Device-Support
 * IT-Sicherheit: Malware-Schutz, Verschlüsselung, Zugriffsrechte, Updates
 * Dokumentation & Schulung: Wissensartikel, Handbücher, Anwendertrainings
 * Projekt- & Teamarbeit: Unterstützung bei Upgrades, neuen Technologien, Zusammenarbeit mit IT-Teams & Dienstleistern


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