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# IT Support Analyst

- **Company:** PizzaExpress (Restaurants) Limited
- **Location:** Uxbridge, UK (Remote available)
- **Experience:** Starter
- **Salary:** £30,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Software, Data Logging
- **Published:** July 29, 2026
- **Apply:** https://www.careerjet.co.uk/job/gbeb7a9ba28444f252d319e65e46914026/eaa

## About the Role

We're more interested in attitude than experience.
You'll bring:

 * A positive, can-do approach and strong attention to detail
 * Great communication skills and the confidence to help non-technical users
 * A logical, problem-solving mindset
 * Good knowledge of everyday technology, including Microsoft applications
 * A genuine passion for technology and learning new skills

## Description

At PizzaExpress, our IT Service Desk keeps our restaurants and support teams connected, supported and ready to deliver great experiences for our guests. We're looking for a Junior IT Support Analyst to join the team - no previous IT Service Desk experience required.
If you're curious, proactive and eager to learn, we'll provide the training, support and opportunities you need to build a successful career in IT.
What you'll be doing

 * You'll be the friendly first point of contact for colleagues needing IT support, helping to keep our business running smoothly by:
 * Providing first-line support to restaurant and support office teams
 * Logging and managing support tickets, keeping users updated along the way
 * Troubleshooting everyday technical issues and seeing them through to resolution
 * Escalating more complex issues to suppliers or specialist IT teams
 * Setting up hardware and software for new and existing users
 * Carrying out routine system checks to ensure everything is running as it should


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