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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Application Support Specialist - **Company:** Beechwood Sales & Service - **Location:** Kingston, NY, United States - **Experience:** Experienced - **Salary:** $55,000.0 - $78,000.0 - **Contract:** Permanent contract - **Skills:** Private Networks, Microsoft Windows, Active Directory, Artificial Intelligence, Software Applications, Desktop Computing, Microsoft Office, Cisco Nexus Switches, SAP Security, Software Engineering, Warehouse Management Systems, Tools for Reporting, Gsuite - **Published:** July 29, 2026 - **Apply:** https://recruiting.ultipro.com/LKN1000LKF/JobBoard/17703e60-4f35-459a-a290-58545e756c72/OpportunityDetail?opportunityId=fc207f73-01c3-479b-9fd3-7fc414ef4478 ## About the Role * Bachelor's degree required (College Transcripts required) * 3 years of IT industry experience * Excellent customer support, communication and service skills * Experience with personal computers operating in Windows environment * Experience in consumer distribution systems, preferred * Excellent organizational skills * Working knowledge of Microsoft Suite & Google Workspace * Experience with hardware troubleshooting, mobile device management platforms, and Active Directory * Support includes off-hours accessibility on a rotating schedule * Overnight travel to remote sites as needed * Knowledgeable about emerging technologies and industry trends * Able to maintain a flexible work schedule, as needed * Familiarity with AI powered reporting tools and solutions, This job description is not intended as a written or implied contract and may be revised by the company at any time. Furthermore, no verbal contract by the supervisor or other company representative is binding, and employment is at the will of the company. Detail Oriented Capable of carrying out a given task with all details necessary to get the task done well Team Player Works well as a member of a group ## Description * Diagnose and resolve software issues, system errors, and general computer problems * Provide support for Company's Route Accounting System (VIP). * Provide support for warehouse management systems and operations technologies including but not limited to iPhones, iPads, Voice Pick equipment. * Provide support for Sales Applications, Sales Reporting, Connect * Support additional company used applications including Microsoft Suite, Omnitracs, Nexus, UKG and other regularly used software applications. * Refer major hardware or software problems or defective products to vendors or technicians for service. Install and perform minor repairs to hardware, software, or peripheral equipment * Understand servers and the components that make up the network. Maintain basic troubleshooting skills for server and network issues. Know when to contact network vendors or internal network support staff * Setup employees' system access, email access and user security within software application * Assist with company projects, develop and deploy project plans and communicate with stakeholders and other staff as necessary * Must be capable of independently learning using the tools available from Software and Hardware vendors as well as the company knowledge base and other training materials * Train employees on the use of specific applications and technology tools. * Travel to remote sites to offer support, training and project leadership or assistance. * Maintain a professional and support driven disposition with end users, and strive to understand the end user's goals as well as the business and process goals ## Related Videos - [Skills-First Hiring: The Future of Work Needs More Than Resumes](https://www.wearedevelopers.com/videos/1319-skills-first-hiring-the-future-of-work-needs-more-than-resumes) - [AI Pair Programming with GitHub Copilot at SAP: Looking Back, Looking Forward!](https://www.wearedevelopers.com/videos/1546-ai-pair-programming-with-github-copilot-at-sap-looking-back-looking-forward) - [Small, Secure, Interconnected: The next Internet Protocol](https://www.wearedevelopers.com/videos/100062-small-secure-interconnected-the-next-internet-protocol) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Delete the roles, deploy the skills](https://www.wearedevelopers.com/videos/2104-delete-the-roles-deploy-the-skills) - [Beyond GPT: Building Unified GenAI Platforms for the Enterprise of Tomorrow](https://www.wearedevelopers.com/videos/1525-beyond-gpt-building-unified-genai-platforms-for-the-enterprise-of-tomorrow) ## Related Articles - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [How to Answer the Interview Question: “Why Do You Want to Be a Software Engineer?”](https://www.wearedevelopers.com/magazine/392-how-to-answer-the-interview-question-why-do-you-want-to-be-a-software-engineer) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam)