> Markdown version of [/jobs/ext/1482880-senior-computer-user-support-specialist-304693](https://www.wearedevelopers.com/jobs/ext/1482880-senior-computer-user-support-specialist-304693). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Computer User Support Specialist - 304693 - **Company:** DNI Delaware Nation Industries - **Location:** Wright-Patterson Air Force Base, OH, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** VoIP, System Configuration, Network Connections, SC Clearance, Computer Equipment, Information Technology, Printer Maintenance - **Published:** July 29, 2026 - **Apply:** https://www.clearancejobs.com/jobs/9063132/senior-computer-user-support-specialist-304693 ## About the Role The Computer User Support Specialist provides first-level technical support to government customers, resolving hardware, software, printer, and VoIP telephone issues efficiently and effectively. This role includes installing, configuring, and troubleshooting computer systems, establishing network connectivity, and maintaining accurate IT asset inventory records. The ideal candidate will demonstrate strong customer service skills, technical aptitude, and experience with government inventory management procedures. Maintaining positive customer relationships and ensuring compliance with established processes are essential to success in this role. * Bachelors Degree in IT related field (or equivalent experience) * Security+ or equivalent DoD 8140 certification. * 7+ years of experience in computer support or IT customer service. * Experience with computer hardware, software, and printer maintenance. * Experience with government IT asset management (ITAM) systems. * Experience supporting government customers. * Requires active Secret clearance from the U.S. Government ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) - [Contract Testing with MCP: Building Self-Describing, Self-Testing APIs](https://www.wearedevelopers.com/videos/100040-contract-testing-with-mcp-building-self-describing-self-testing-apis) - [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers) - [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company) - [How to develop an autonomous car end-to-end: Robotic Drive and the mobility revolution](https://www.wearedevelopers.com/videos/22-how-to-develop-an-autonomous-car-end-to-end-robotic-drive-and-the-mobility-revolution) ## Related Articles - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Dev Digest 134 - Where pixels sing?](https://www.wearedevelopers.com/magazine/477-dev-digest-134-where-pixels-sing) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [9 Ways to Make Money Hacking](https://www.wearedevelopers.com/magazine/333-9-ways-to-make-money-hacking)