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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # ServiceNow Developer SME - TS/SCI with Polygraph - **Company:** The Modern - **Location:** Sterling, VA, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Application Programming Interfaces (APIs), Agile Methodology, Amazon Web Services, JIRA, Automation of Tests, Microsoft Azure, Cloud Engineering, Configuration Management Databases, Cyber Security, Continuous Integration, Linux, Monitoring of Systems, Lightweight Directory Access Protocols (LDAP), Project Management Software, Performance Tuning, Software Asset Management, Systems Integration, Enterprise Software Applications, Grafana, Software Troubleshooting, HybridCloud, Information Technology, Deployment Automation, Splunk, Appdynamics, Dynatrace, Devsecops, Servicenow - **Published:** July 29, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=b19e59b835aa82ae ## About the Role * Must possess an active Department of Defense (DoD) TS/SCI with CI Polygraph security clearance. * Bachelor's degree in a STEM field such as Computer Science, Engineering, Information Technology, Cybersecurity, or related discipline. * Must possess a DoD 8570 baseline certification (Security+ CE or higher). * 8-10 years of hands-on ServiceNow development and administration experience in enterprise or government environments. * Expertise developing and maintaining ServiceNow solutions utilizing CI/CD, test automation, and DevSecOps practices. * Proficiency in Cloud architecture and system design (AWS preferred; Azure acceptable). * Integration experience with Active Directory, LDAP, IdAM, and mission applications. * Strong understanding of ServiceNow modules such as ITOM/Discovery, SAM, and Flow Designer. * Familiarity with Agile methodologies and task management tools (e.g., Jira). * Strong troubleshooting, engineering rigor, documentation, and communication skills., * Active ServiceNow certifications (Developer, Administrator, or Implementation Specialist). * Experience with ServiceNow Software Asset Management (SAM) module. * Experience with monitoring and observability tools (Grafana, Splunk, AppDynamics, or DynaTrace). * Experience with cloud solution optimization and performance tuning. * Integration of ServiceNow with virtualized or containerized applications. * Experience with change management and continuous improvement practices. *Applicants selected will be United States citizens and may be subject to a government security investigation for access to classified information.* ## Description Modern Government Solutions (MGS) is seeking a ServiceNow Developer SME to play a key role in building and enhancing a modern cloud platform that supports digital engineering and mission-critical operations. You'll work at the center of a hub-and-spoke architecture with ServiceNow as the core, integrating customer tools and APIs, and enabling seamless workflows across Linux, Windows, and enterprise cloud environments. This is a fast-paced, challenging, and rewarding opportunity to apply your expertise in ServiceNow development while shaping one of the most complex and high-profile programs in the government customer community., * Design, deploy, configure, and maintain ServiceNow CMDB and workflows within secure AWS cloud environments. * Integrate ServiceNow with external applications such as Active Directory, LDAP, IdAM, and mission applications to support operations. * Integrate with CI/CD pipelines and DevSecOps applications to automate deployment of testing artifacts into ServiceNow. * Configure and optimize ServiceNow modules (ITOM/Discovery, SAM, Flow Designer) for performance, security, and usability. * Develop and maintain a platform CMDB to manage baseline configurations. * Work with the end users to develop, configure and deploy ServiceNow Workflows to support and enhance operations. * Configure ServiceNow to maximize automation for platform operations. * Troubleshoot complex issues, document solutions, and communicate technical status to stakeholders and leadership. ## Related Videos - [Our journey with Spring Boot in a microservice architecture](https://www.wearedevelopers.com/videos/511-our-journey-with-spring-boot-in-a-microservice-architecture) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker) - [Hosting a modern justice system](https://www.wearedevelopers.com/videos/332-hosting-a-modern-justice-system) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Why Attend a Developer Event in 2026?](https://www.wearedevelopers.com/magazine/688-why-attend-a-developer-event-in-2026) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)