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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior CX Solutions Manager - US - **Company:** Digital Asset - **Location:** United States - **Experience:** Expert - **Salary:** $170,000.0 - $195,000.0 - **Contract:** Permanent contract - **Skills:** Agile Methodology, Software Design Patterns, Digital Assets, Blockchain, Software Engineering, UML, Gherkin, Information Technology - **Published:** July 29, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=ec51487ad78f4ce5 ## About the Role If you're interested in playing a crucial role at the intersection of traditional and crypto-capital markets and want to help bring the next trillion dollars of finance on-chain, join us. * 7+ years of product development or application development management including hands-on and active business analysis experience * 7+ years of Agile ways of working experience with solid understanding of best-in class enterprise software development and delivery practices * Knowledgeable of the emerging fintech and blockchain domain and rapidly changing technology landscape, with attention to blockchain and smart contract-based initiatives. Experience in participating in the design of enterprise-grade public/private blockchain solutions and familiarity with design patterns is a strong plus * Outstanding client relationship skills with the ability to establish oneself as a trusted, empathetic advisor and partner to demanding clientele, as well as influence stakeholders at all levels of an organization * Strong analytical skills, including attention to detail, and the ability to design complex processes and workflows from the ground up while still considering the bigger picture * Ability to articulate how a specific technology and business process designs align to a business case and achieve positive business outcomes * Ability to facilitate design sessions with a client, and drive the creation of prioritized implementation roadmaps * Proven track record of working well with internal and external teams, including developers, engineers, architects, and product managers * Experience managing vendors and guiding team members across functions to a solution * Strong project management or program management skills, with an emphasis on technology and thorough, meticulous attention to detail with a commitment to following through both on individual tasks and full projects * Exceptional communication and presentation skills with the ability to effectively organize and communicate complex concepts to diverse audiences * Experience in providing advisory or consultancy services and/or working at a top-tier advisory firm is preferred * Adaptable and dynamic problem solver who relishes challenges in a fast-paced environment * Experience in financial services domain preferred * A BS or MS in Computer Science is a strong plus ## Description The Digital Asset Client Experience ("CX") Team works with a diverse set of clients to bring efficient and scalable Daml and Canton Network-focused solutions into production. The CX Team is a group of highly experienced product and software development experts focused on delivering professional services to support clients and partners throughout the software development lifecycle, transforming opportunities into positive business outcomes. This support can range from expert advice to delivery engagements. Digital Asset is looking for a multi-talented, motivated, and hands-on individual who brings proficiency in offering professional services with a strong mix of experience in product development, business analysis, agile software delivery, and project management. * Candidates MUST reside within commuting distance of our New York City office in order to be on-site two days per week. * Informing, solutioning, and driving Daml-based solutions with domain expertise and insights from client / industry / competitive analysis * Creating high-quality business analysis and functional requirements with a fluent use of UML diagrams, user stories, and Gherkin scenarios to ensure clarity and improve shared understanding across teams * Delivering CX professional services to clients and partners who are using DA products for their use cases, applications, etc. * Working with Sales and clients on pre-sales opportunities, ensuring a smooth transition from pre- to post-sales engagements * Understanding customer needs through workshops, focus groups, and research initiatives, sharing insights with key stakeholders and development professionals * Leading product and functional aspects of client engagements, incorporating best practices in Daml products, technical concepts, and design * Educate clients about Canton Network, by learning and then teaching others the in-depth details regarding one of the fastest growing, privacy enabled blockchains. * Provide guidance to ensure that application design and implementation align with both DA and industry best practices * Managing key clients / partners relationships for the duration of project engagements, including the implementation of solution development plans, handling client-facing support, and owning resolution of client issues * Owning project management and governance activities for active engagements * Working closely with clients to understand product feature requests and ensure product development roadmap is aligned, based on its priority and dependencies ## Related Videos - [The user in the eye of the Cargo1492 storm](https://www.wearedevelopers.com/videos/96-the-user-in-the-eye-of-the-cargo1492-storm) - [Testing AI Agents: Automated Evaluation for Chatbots & RAG Systems](https://www.wearedevelopers.com/videos/100300-testing-ai-agents-automated-evaluation-for-chatbots-rag-systems) - [ChatGPT and Java: A Match Made in Heaven or Hell?](https://www.wearedevelopers.com/videos/536-chatgpt-and-java-a-match-made-in-heaven-or-hell) - [Pragmatic Blockchain Design Patterns: Integrating Blockchain into Business Processes](https://www.wearedevelopers.com/videos/1579-pragmatic-blockchain-design-patterns-integrating-blockchain-into-business-processes) - [Next Level Enterprise Architecture: Modular, Flexible, Scalable, Multichannel and AI-Ready?](https://www.wearedevelopers.com/videos/1017-next-level-enterprise-architecture-modular-flexible-scalable-multichannel-and-ai-ready) - [AI as a Test Designer: Transforming Experience into Automated Testing](https://www.wearedevelopers.com/videos/1984-ai-as-a-test-designer-transforming-experience-into-automated-testing) ## Related Articles - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies) - [Cryptocurrencies For Blockchain Developers](https://www.wearedevelopers.com/magazine/5-cryptocurrencies-for-blockchain-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [7 tips on how to become a blockchain developer](https://www.wearedevelopers.com/magazine/53-7-tips-on-how-to-become-a-blockchain-developer) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)