> Markdown version of [/jobs/ext/1484167-it-assistant](https://www.wearedevelopers.com/jobs/ext/1484167-it-assistant). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Assistant - **Company:** Tri County Orthopedic Sports Medicine Inc - **Location:** Hanover, NJ, United States - **Contract:** Permanent contract - **Skills:** Business Systems, Software as a Service, Software Engineering, Information Technology - **Published:** July 29, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=97613eaf1c3b0fd8 ## About the Role * Ability to quickly and methodically resolve user issues in a time of crisis. * Ability to use technical knowledge and specialized skills to support and improve tech solutions. * Ability to work autonomously and manage large projects with minimal guidance. * Ability to work under pressure and handle multiple problems simultaneously. * Proven track record of practical, thoughtful problem solving. * Exceptional analytical and project leadership skills. * Ability to identify opportunities in existing processes that needs improvement or automation. * Excellent interpersonal and influencing skills and ability to work with all levels of leadership, management and staff, both business and technical. * Excellent communication skills and the capacity to explain technical concepts in an easily understood manner., * Associate (Preferred), * NOC/Helpdesk environment: 1 year (Preferred) * Tier 1 Desktop Support: 1 year (Preferred) * Relative experience in the Healthcare industry (a big plus): 1 year (Preferred) License/Certification: * Driver's License (Required) ## Description This position will be responsible for the day-to-day operations of the company's systems. The ideal candidate is well-versed and comfortable in standard IT best practices; always learning new IT systems to benefit our company and employees. The ideal candidate must be intelligent, creative, and proactive and have at least one (1) year experience working on a helpdesk / desktop support role. Travel is required to our offices located in Northern New Jersey and you must have a valid Driver's License., * Manage daily operations of the IT department in close partnership with the key stakeholders and management in the company. * Act as a critical front-line resource and provide direct IT support to all company employees. * Maintain a consistent and collaborative relationship with our company's external IT partners and third-party systems that are integrated deeply with company's own proprietary systems. * Execute seamless onboarding for new hires to company's existing IT systems, software and hardware. * Automate manual tasks; create and improve small tools that help make team operations more efficient * Support critical business systems including email, phone, and a multitude of SAAS solutions deployed across the company. * Resolve both hardware and software issues by fielding emails, texts, calls, chats and then diagnosing, fixing and resolving problems. * Respond after hours, as needed, to employees and internal/external staffers when systems are down or not working properly. ## Related Videos - [CountrPT: Startup Product Presentation](https://www.wearedevelopers.com/videos/1161-countrpt-startup-product-presentation) - [Beyond the Hype: Building Trustworthy and Reliable LLM Applications with Guardrails](https://www.wearedevelopers.com/videos/1594-beyond-the-hype-building-trustworthy-and-reliable-llm-applications-with-guardrails) - [The Avengers Initiative (Practical Ethics for Software Engineers)](https://www.wearedevelopers.com/videos/2070-the-avengers-initiative-practical-ethics-for-software-engineers) - [APIs and Architecture for scaling omnichannel payments](https://www.wearedevelopers.com/videos/90-apis-and-architecture-for-scaling-omnichannel-payments) - [HR Tech: An Essential Ingredient for Tech-Driven Business Transformation](https://www.wearedevelopers.com/videos/1482-hr-tech-an-essential-ingredient-for-tech-driven-business-transformation) - [Fleet Management - Reinvented](https://www.wearedevelopers.com/videos/473-fleet-management-reinvented) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Software Developer Salary in The Netherlands [2023]](https://www.wearedevelopers.com/magazine/217-software-developer-salary-in-the-netherlands-2023) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam)