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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # SYSTEMS ANALYST - **Company:** Century Inc - **Location:** Cape Girardeau, MO, United States - **Contract:** Permanent contract - **Skills:** IBM System I, Data Centers, Disaster Recovery, Microsoft Office, Information Technology - **Published:** July 29, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=904a5317cb370376 ## About the Role * Ability to use all equipment associated with the position, including, but not limited to, computer keyboard and telephone. * Ability to multi-task. * Ability to read, write, and understand complex instructions and communicate them to subordinates in a way that can be easily interpreted. * Ability to move effectively and efficiently around the casino and hotel. Will require the following: walking 50%, standing 25%, sitting 25% and must be able to lift up to 50 lbs. * Ability to complete tasks in an interruptive environment under time pressures. * Ability to communicate effectively with guests and all levels of employees. * Prolonged periods of standing and walking. * Ability to work in a brightly lit, smoke filled casino environment with above average noise levels. * Availability to work 24-hours hours a day, 7 days a week, varied work schedules, weekends, and holidays., * High School diploma or GED equivalent preferred * Must possess above average computer skills, specifically with all Microsoft Office programs. * Ability to learn multiple casino tracking programs, inclusive of but not limited to: CMS, SDS and AS400. * Must be able to obtain and maintain Valid Missouri Gaming license. * Must be able to receive and maintain all required certification. * Must complete all required company training. ## Description The employee in this position is responsible for providing superior service to both internal and external guests. All employees are required to practice the customer courtesy skills of See.Say.Smile to ensure our guests are afforded a remarkable experience. This position is responsible for advanced troubleshooting of PC, printer, telecommunications (phone, fax, cell), network, server, and PBX systems. This position is responsible for installation of approved software. In addition, this position is responsible for writing detailed technical documentation where needed., The following statements are intended as general examples of the duties of this position and are not all-inclusive for specific positions. Other reasonable duties may be assigned. * Ensure at all times operating principles are being adhered to: + Clean - Keep all areas clean and pristine. + Safe - Follow all safety policies and procedures. + Friendly - Use customer courtesy skills of See.Say.Smile to provide superior guest service. + Fun - Have fun! Be interactive with all internal and external guests while maintaining professional standards. * Interact with all guests and employees to positively affect interactions with guests and employees, and demonstrate resiliency to deal with difficult guests in all types of business conditions. Work effectively and courteously with fellow employees. * Provide technical expertise for operations of the data center. * Analyze user requirements, procedures, and problems to automate processing or to improve existing computer systems. * Tests and evaluates hardware and software to determine efficiency, reliability, and compatibility. * Maintains integrity and security of company information with regards to database backup/restore and disaster recovery planning. * Keep informed of new technology and provides training, assists management, and develops services for property information systems. * Reviews departmental financial data. * Meet with departmental directors and managers as necessary. * Performs other duties as assigned ## Related Videos - [Systems Thinking for Performance: How to Diagnose and Fix Slow Systems without Guessing](https://www.wearedevelopers.com/videos/2103-systems-thinking-for-performance-how-to-diagnose-and-fix-slow-systems-without-guessing) - [Building with IBM Bob](https://www.wearedevelopers.com/videos/100275-building-with-ibm-bob) - [The Sustainability Race: AI's Promises, Pitfalls and Potential](https://www.wearedevelopers.com/videos/100155-the-sustainability-race-ai-s-promises-pitfalls-and-potential) - [Hands-on Journey to Quantum Computing with IBM](https://www.wearedevelopers.com/videos/137-hands-on-journey-to-quantum-computing-with-ibm) - [Building the Nervous System of AI - Michael Kagan (NVIDIA)](https://www.wearedevelopers.com/videos/2133-building-the-nervous-system-of-ai-michael-kagan-nvidia) - [Can This Elephant Dance? 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