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# Systems Test Engineer - Contract

- **Company:** MEDRA, LLC
- **Location:** San Francisco, CA, United States
- **Contract:** Permanent contract
- **Skills:** Monitoring of Systems, Log Analysis, Software Deployment, Software Engineering
- **Published:** July 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=533daed4044a8b9f

## About the Role

* Background in robotics, automation, or mechatronics
 * Comfort around automation equipment - you should be able to follow SOPs, troubleshoot basic hardware/software issues, and know when to escalate
 * Strong written communication - you'll be filing incident reports and coordinating with software and hardware engineers daily
 * A dependable, detail-oriented approach with a bias toward documenting what you see and proactively flagging potential issues
 * Willingness to be on-call or adjust schedule to support critical customer runs when needed

(OPTIONAL) Bonus points if you have:

 * Familiarity with life science lab equipment
 * Experience with observability or monitoring tools (dashboards, alerting systems, log analysis)
 * 1+ years of experience in a manufacturing support, field engineering, QA, or production support roles

## Description

We're looking for a Systems Test Engineer to be our front line of robot uptime at Medra Lab 001. You'll work on-site to monitor daily protocol runs, respond to issues in real time, keep the system running smoothly and help engineering team prioritize and ship improvements.

This is a high-impact role where your reliability directly enables cutting-edge biological research.

In this role, you will:

 * Maintain robot uptime and reliability across daily protocol runs, ensuring the system performs at peak efficiency
 * Diagnose and resolve operational issues onsite using SOPs, playbooks, and your own intuition for the system
 * Escalate complex issues to the engineering team with clear, structured incident reports including relevant metadata
 * Monitor system health proactively using dashboards and alerting tools to catch issues before they cause production failures
 * Perform routine calibration checks and preventive maintenance on the robot, peripherals, and consumables
 * Document all incidents, resolutions, and observations to build a reliable knowledge base of site-specific issues and drive data-driven improvements over time
 * Support remote and on-site engineering visits by assisting with hardware upgrades, validating software deployments, and performing test runs after changes
 * Collaborate cross-functionally with customer scientists to coordinate run schedules and communicate system status


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