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# Service Desk Technician

- **Company:** Insight Global
- **Location:** Camden, NJ, United States
- **Salary:** $35,360.0 - $43,680.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Active Directory, Desktop Computing, Hardware Infrastructure
- **Published:** July 29, 2026
- **Apply:** https://jobs.insightglobal.com/jobs/find_a_job/new-jersey/camden/service-desk-technician/job-557314/

## About the Role

1+ years of experience as a helpdesk /service desk technician
Experience troubleshooting level 1-2 hardware and software with an understanding and working knowledge of troubleshooting PCs, computers, desktops, password reset
Level 1 level 2 hardware knowledge PCs, computers, desktops
Active directory, Microsoft, shared mailboxes
Comfortable working overnights and weekends

## Description

A client of Insight Global is looking to hire a Service Desk Technician to join their Integrated Operations Center. This team specializes in level 1 and some level 2 triage and is the first level of escalation for all IT issues. The right candidate will be looking to learn, excel, and grow on this team with excellent communication and customer service skills coupled with an understanding of the importance of service desk's role in the organization. The role will entail being onsite 5 days a week for the training period, and then will move to a hybrid work environment. Must be comfortable working overnights and weekends.


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