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# Software Tester

- **Company:** Horizontal Talent
- **Location:** Minneapolis, MN, United States
- **Experience:** Experienced
- **Salary:** $64,480.0 - $133,120.0
- **Contract:** Permanent contract
- **Skills:** Testing (Software), Agile Methodology, Artificial Intelligence, Automation of Tests, Code Coverage, Systems Development Life Cycle, Regression Testing, ServiceNow Application Engine, Systems Integration, Strategies of Testing, Servicenow
- **Published:** July 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=de77b1a19fefe810

## About the Role

* 5+ years of quality assurance or software testing experience.
 * 3+ years of hands-on testing experience with ServiceNow applications and platform enhancements.
 * Strong experience with ServiceNow Automated Test Framework (ATF).
 * Experience testing ServiceNow workflows, Service Catalog items, integrations, and platform customizations.
 * Ability to create test strategies, test plans, test cases, and automated test scripts.
 * Solid understanding of Agile and Scrum methodologies.
 * Strong analytical, troubleshooting, and problem-solving skills.
 * Excellent communication and collaboration skills with both technical and business stakeholders., * ServiceNow Certified System Administrator (CSA) credential.
 * Additional ServiceNow certification or equivalent experience.
 * Experience supporting ITSM, ITOM, Employee Center, Service Catalog, or IntegrationHub solutions.
 * Background in AI-enabled workflows, automation, or digital transformation initiatives.
 * Strong focus on regression testing, test automation, and continuous quality improvement.

Horizontal is committed to fostering a welcoming, inclusive, and equitable environment where people from all backgrounds can contribute and thrive. We value diverse perspectives and believe they strengthen innovation, collaboration, and results.

## Description

Join a dynamic team as a Software Tester supporting ServiceNow platform enhancement initiatives and the SNAP-E program. This role offers the opportunity to strengthen quality across enterprise ServiceNow solutions through hands-on testing, collaboration with cross-functional teams, and expanded use of automated testing., * Develop and execute testing strategies, test plans, and test schedules for ServiceNow-related initiatives.

 * Create, maintain, and run manual and automated test cases using ServiceNow Automated Test Framework (ATF).
 * Build reusable automated regression test suites to improve release readiness and testing efficiency.
 * Perform functional, integration, regression, end-to-end, and release validation testing across ServiceNow applications.
 * Support testing for workflows, Service Catalog items, integrations, platform enhancements, and customizations.
 * Coordinate User Acceptance Testing (UAT) with business partners and help confirm requirements are met.
 * Document, prioritize, and track defects through resolution in partnership with development teams.
 * Collaborate with analysts, developers, architects, product owners, and project teams throughout the SDLC.
 * Help establish testing standards, QA processes, and best practices across the platform.
 * Support upgrade activities, production releases, deployment validation, and post-release checks.
 * Prepare testing metrics, quality dashboards, status updates, and defect summaries for leadership.
 * Continuously improve test coverage and automation to reduce risk and strengthen quality.


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