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# Endpoint Specialist

- **Company:** GLOBAL DATA CONSULTANTS, LLC
- **Location:** McKinney, TX, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Application Packaging, Remote Service Software, Software Deployment, TeamViewer, Software Vulnerability Management, Enterprise Software Applications, Servicenow
- **Published:** July 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=f324db4b34e76038

## About the Role

* Five or more years of desktop support, endpoint administration, or related IT experience.
 * Experience with endpoint patching and vulnerability remediation.
 * Strong Windows administration and troubleshooting experience.
 * Experience using ServiceNow to manage incidents, changes, and remediation activities.
 * Strong analytical, troubleshooting, and problem-solving skills.
 * Excellent verbal and written communication skills.

Preferred Experience:
Preferred Experience:

 * Experience with CrowdStrike Falcon.
 * Experience with software packaging and repackaging.
 * Experience supporting enterprise imaging, provisioning, and application deployments.
 * Experience providing remote support using TeamViewer or similar enterprise remote support tools.
 * Experience working collaboratively with Endpoint Operations, Security, and Service Desk teams.

## Description

As an Endpoint Specialist, you will be responsible for improving endpoint health, closing vulnerability gaps, and driving remediation efforts through successful completion while collaborating with cross-functional IT and security teams.
Responsibilities:

 * Perform endpoint vulnerability remediation using CrowdStrike Falcon and established team guidance.
 * Review vulnerability findings, create and track remediation tickets, coordinate with stakeholders, and provide status updates through completion.
 * Troubleshoot endpoint patching failures, software deployment issues, compliance exceptions, and Windows operating system configuration problems.
 * Support software packaging and repackaging, enterprise application deployments, imaging, provisioning, and post-deployment troubleshooting.
 * Use ServiceNow to manage incidents, remediation tasks, change records, and documentation.
 * Provide remote support using TeamViewer and other enterprise tools to diagnose and resolve endpoint issues.
 * Collaborate with Endpoint Operations, Security, and Service Desk teams to improve endpoint health, security posture, and compliance metrics.
 * Communicate effectively with technical and non-technical users while delivering excellent customer service.


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